Senior Product Manager, Clinical Experience

🕒 il y a 5 jours

⛷️ Utah – Distant

⛷️ Utah – Remote

💵 $150 000 - $170 000 / an

⏰ Temps Plein

🟠 Senior

✅ Responsable Produit

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Headlight

Site WebLinkedInTous les Emplois

201 - 500 employés

Fondée en 2020

🛡️ Assurance

🏥 Santé

⚕️ Assurance santé

Insurance • Healthcare • Healthcare Insurance

Headlight est un prestataire de services de santé mentale qui propose divers traitements thérapeutiques, notamment la thérapie d'acceptation et d'engagement (ACT), la thérapie cognitivo-comportementale (TCC) et la thérapie comportementale dialectique (TCD). Leur équipe de cliniciens agréés offre des soins personnalisés adaptés aux besoins individuels, avec des séances disponibles à la fois en personne et en virtuel. Headlight s'engage à rendre les soins de santé mentale accessibles et abordables, en travaillant en réseau avec la plupart des principaux fournisseurs d'assurance pour servir une clientèle diversifiée cherchant un chemin plus lumineux dans leur parcours de santé mentale.

Description

• Design a vision for world-class clinical experience - thinking in ecosystems across the full clinician journey, not isolated features, and asking what we would build if we were not constrained by what already exists. • Own the clinical systems roadmap: work closely with our clinical, operations and care teams to define priorities and success metrics. • Establish product governance - act as the buffer between clinical stakeholders and engineering, and ensure priorities are set by measured impact. • Evaluate AI and third-party tools with rigor: define evaluation criteria, assess build vs. configure vs. buy for every initiative, and apply solutions where they genuinely give clinicians time back - not as a default. • Measure the benefit in terms that matter where every initiative has a baseline before and after: time saved per session, reduction in non-billable administrative hours, billed hours unlocked, and clinical outcomes improved. • Work across the full spectrum of clinical delivery - from optimizing workflows inside NextGen (templates, task routing, clinical documentation) to designing integrations that extend the EHR into our broader ecosystem, to scoping and building net-new clinical tooling where no off-the-shelf solution exists. • Own the integration layer between our clinical tools - Blueprint, NextGen, and any custom-built surfaces - ensuring they work together as a coherent system rather than a set of disconnected point solutions that clinicians must manually bridge. • Build clinical safety into the practice from the start - understand where our tooling intersects with client safety and ensure speed of delivery never comes at the cost of clinical integrity.

🎯 Exigences

• 7+ years of product management experience, with meaningful time in healthcare or clinical tools. • Preferred hands-on EHR experience - you know how they work, where they are configurable, and where they need a build-around. [NextGen, Epic, AdvancedMD or Athena] • Familiarity with healthcare systems integration (HL7, FHIR, API-based) and the judgment to know what belongs natively in an EHR vs. an external layer. • A track record of building product practice from scratch - creating structure, earning trust, and delivering measurable improvement. • AI literacy applied practically: you can evaluate tools, assess clinical risk and integration complexity, and make informed decisions. • The ability to quantify benefits concretely to measure outcomes: saved time, recovered hours, improved throughput. • Direct clinical or clinical operations background preferred. Experience in behavioral health is a plus.

🏖️ Avantages

• W2 role with competitive compensation • Medical, Dental and Vision on the first of the month after employment • Paid Vacation, Sick, and Holiday time • Employee Assistance Program (EAP) provides confidential counseling services, resources, and support to help you navigate personal or professional challenges. • 401(k) plan with company contribution • Opportunity to work in a cutting-edge healthcare technology environment • Professional development opportunities and training • Collaborative and supportive work culture • Impactful role contributing to the enhancement of patient care and healthcare processes