Lifecycle Marketing Manager

Emploi pas sur LinkedIn

🕒 il y a 23 jours

🗽 New York – Distant

infoinfo

💵 $121 600 - $190 000 / an

⏰ Temps Plein

🟡 Intermédiaire

🟠 Senior

🎡 Marketing

🗣️🇺🇸🇬🇧 Anglais requis

D'où vient cette offre

Publiée sur la page carrières de Headway, pas via un site d'emploi

Repérée par Remote Rocketship il y a 23 jours

Toujours ouverte sur le site de Headway. Vérifiée il y a 3 heures.

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Headway

201 - 500 employés

Fondée en 2019

🛡️ Assurance

💼 Conseil

📦 Logistique

Insurance • Consulting • Logistics

Headway est une plateforme qui connecte les individus avec des prestataires de soins de santé mentale, les aidant à trouver le bon professionnel en fonction de leurs besoins et de leur couverture d'assurance. En partenariat avec de nombreux assureurs, Headway garantit que les utilisateurs peuvent accéder à des soins de santé mentale à un prix abordable. Elle offre des options de soins aussi bien en personne qu'en virtuel, et gère les processus de paiement et de facturation pour une expérience sans tracas. L'objectif de la plateforme est de simplifier la recherche et l'accès à la thérapie et au soutien psychiatrique pour les utilisateurs, leur permettant de se concentrer sur leur santé mentale sans les contraintes administratives.

Description

• Define how Headway engages active providers across their lifecycle journey • Identify moments, behaviors, and opportunities where lifecycle marketing can make the biggest difference • Build programs moving providers from activation through product adoption and long-term engagement • Own segmentation, trigger logic, sequencing, testing, and deployment across email and in-product channels • Build and launch journeys using Iterable and Intercom • Develop experiments across audience, message, channel, and timing • Define success metrics before launch and apply learnings to improve future programs • Partner with Product, Product Marketing, Customer Success, and Creative • Connect lifecycle programs to product priorities and create a consistent provider experience across channels • Own lifecycle performance measurement linked to activation, feature adoption, engagement, and retention • Use performance insights to prioritize future investment

🎯 Exigences

• At least 5+ years working in a marketplace, subscription, or product-led environment • Experience building lifecycle programs that changed customer behavior • Ability to own customer journeys and explain the behavior targeted, the work built, and the business outcome • Ability to develop a six-month roadmap and independently build journeys in Iterable or a similar platform • Experience forming hypotheses, defining success before launch, analyzing results, and iterating programs • Experience using behavioral data for segmentation and triggered experiences • Experience working closely with Product teams to identify adoption moments • Experience connecting in-product and out-of-product experiences • Experience with Iterable and Intercom • Must be authorized to work in the United States • Must not require visa sponsorship for employment visa status

🏖️ Avantages

• Equity compensation • Medical, Dental, and Vision coverage • HSA / FSA • 401K • Work-from-home stipend • Therapy reimbursement • 16-week parental leave for eligible employees • Carrot Fertility reimbursement and membership • 13 paid holidays + company holiday break • Flexible PTO • EAP • Training and professional development • Robust health and wellness benefits • Meaningful ownership opportunities through equity

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