Senior Process Manager

🕒 il y a 11 jours

🌵 Arizona – Distant

🌵 Arizona – Remote

💵 $75 000 - $90 000 / an

⏰ Temps Plein

🟠 Senior

⚙️ Opérations

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Personify Health

Site WebLinkedInTous les Emplois

1001 - 5000 employés

Fondée en 2023

⚕️ Assurance santé

🧘 Bien-être

🤖 Intelligence artificielle

Healthcare Insurance • Wellness • Artificial Intelligence

Personify Health est la première plateforme de santé personnalisée, conçue pour permettre aux individus et aux organisations d'atteindre de meilleurs résultats en matière de santé grâce à des solutions et services adaptés. Ils offrent une gamme complète de solutions incluant la navigation sur le bien-être, la gestion des soins et l'administration des régimes de santé, répondant aux besoins des employeurs, des systèmes de santé, des régimes de santé et des courtiers. Leur objectif est de simplifier les expériences de santé et d'améliorer l'engagement, aidant ainsi les entreprises à optimiser leur investissement dans la santé et le bien-être de leurs employés.

Description

• Own a portfolio of cross-functional projects: Draft project charters, build and maintain detailed project plans, manage milestones and dependencies, and drive teams through to completion — across one-time initiatives and annually recurring programs alike. • Redesign how work gets done: Analyze existing processes for bottlenecks and inefficiencies, then design and implement solutions that reduce cycle times and sharpen operational performance across the organization. • Keep documentation and governance sharp: Develop and maintain SOPs, process flowcharts, and diagrams — partnering with functional SMEs to ensure documentation stays accurate, current, and usable in practice. • Lead change with intention: Build change management strategies, communication plans, and training rollouts that help cross-functional teams adopt new processes and frameworks without losing momentum. • Coordinate incident response: Manage communications across internal and external stakeholders during incidents and outages, maintaining escalation protocols and ensuring the right people have the right information at the right time.

🎯 Exigences

• Bachelor's degree in business, project management, operations, or a related field — or equivalent experience • Minimum 5 years managing cross-functional projects end-to-end, including scope, schedule, risk, budget, and stakeholder communications • Prior experience in a TPA, healthcare, or technology-powered organization strongly preferred • PMP, Six Sigma, or equivalent certification is a plus • Project management platforms including Asana, JIRA, MS Project, or similar • Process modeling and mapping tools such as Visio or BPMN • Microsoft Suite (Word, Excel, PowerPoint, Outlook, Teams, OneDrive) and virtual meeting platforms

🏖️ Avantages

• Competitive base salary and benefits effective day one • Comprehensive medical and dental through our own health solutions (yes, we use what we build) • Unlimited PTO—rest and recharge time is non-negotiable • Mental health support, retirement planning, and financial protection • Professional development with clear career progression and learning budgets • Mission-driven culture where diverse perspectives drive real impact on people's health