Senior Account Manager, Brand Practice

🕒 il y a 2 mois

🦌 Connecticut, Illinois, +2 états de plus – Distant

🦌 Connecticut – Remote 🌽 Illinois – Remote 🗽 New York – Remote 🏈 Ohio – Remote

⏰ Temps Plein

🟠 Senior

💰 Responsable de comptes

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Heritage Werks

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51 - 200 employés

Heritage Werks est l'agence patrimoniale dédiée aux sports, aux marques et au divertissement. Nous sommes spécialisés dans l'établissement et le maintien de programmes d'archivage à la pointe de la technologie et dans la création de contenus et de récits captivants pour enrichir des expériences interactives, de nouveaux stades, des anniversaires d'entreprise, du contenu pour les médias sociaux et mobiles, des expositions, des musées, des campagnes narratives et bien plus encore. Nos clients incluent des sociétés du DOW 30 et du Fortune 500, des grandes marques technologiques, de luxe et de mode, des équipes de MLB, NBA, NFL et NHL, et bien d'autres. Nous offrons également des services privés pour les clients afin de répondre aux besoins des célébrités et d'autres personnalités de haut niveau. Pour plus d'informations, visitez http://www.heritagewerks.com.

Description

• Serve as the primary point of contact for assigned Brand clients, owning day-to-day relationships and overall account performance. • Managing 10-15 accounts approximately at one time • Build and maintain strong relationships with key client stakeholders, ensuring high levels of satisfaction and trust • Lead client communications, including regular updates, reporting, and executive-ready presentations • Develop a deep understanding of client business objectives, brand positioning, and communication strategies • Partner with the Managing Director to shape account strategy and identify growth opportunities • Drive retention and organic growth within assigned accounts • Support proposal development and present strategic recommendations to clients • Identify new opportunities and collaborate with internal teams to scope and develop solutions • Oversee execution of client programs, ensuring alignment with strategy, timelines, and quality expectations • Coordinate cross-functional teams (archival, research, project management, creative, media, finance, billing) • Set and manage client expectations while aligning internal resources • Ensure quality control of deliverables prior to client delivery • Partner with internal teams to ensure work is tracked, aligned, and progressing efficiently • Proactively identify risks, gaps, and opportunities within accounts • Develop clear account briefs and internal updates to ensure alignment • Provide direction and context to teams to support successful execution

🎯 Exigences

• Experience in a marketing agency, consulting, or client services environment • Proven track record of managing client relationships and delivering programs • Strong verbal and written communication skills, including client-facing presentations • Experience working across cross-functional teams • Ability to influence without direct authority • Ability to travel for business needs as per organizational requirements. • **Key Competencies** • Client Leadership: Owns client relationships and outcomes with accountability • Strategic Thinking: Connects client goals to actionable strategies • Relationship Building: Establishes trust and credibility with stakeholders • Execution Excellence: Drives high-quality, on-time delivery • Communication & Influence: Communicates effectively across stakeholders • Cross-Functional Collaboration: Aligns teams to deliver cohesive outcomes • Commercial Acumen: Identifies and drives growth opportunities • Organization & Prioritization: Manages multiple priorities with strong attention to detail

🏖️ Avantages

• Competitive salary • Comprehensive medical, dental, and vision insurance • 401(k) with company match • Paid time off and holidays • Opportunities for professional growth and development