Solutions Engineering Manager

🕒 il y a 1 mois

🇺🇸 États-Unis – Télétravail

💵 $175 000 - $196 000 / an

⏰ Temps Plein

🟡 Intermédiaire

🟠 Senior

💻 Ingénieur Solutions

👻 Score fantôme 17%

infoinfo

🗣️🇺🇸🇬🇧 Anglais requis

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Hightouch

51 - 200 employés

Fondée en 2020

💼 Conseil

📦 Logistique

📣 Marketing

Consulting • Logistics • Marketing

Hightouch est une Customer Data Platform (CDP) modulaire qui permet aux équipes marketing de personnaliser et d'optimiser leurs campagnes en utilisant les données des clients et l'intelligence artificielle. Construit sur votre entrepôt de données, Hightouch permet une personnalisation en temps réel, une segmentation d'audience et une orchestration de parcours sans écrire de code. Il s'intègre à plus de 200 outils, transformant l'infrastructure de données en insights exploitables pour les équipes marketing, publicitaires et de données. Hightouch permet aux organisations de garder le contrôle de leurs données tout en offrant des fonctionnalités avancées comme le ciblage d'audience et le suivi des conversions pour améliorer la portée publicitaire et la performance des campagnes.

Description

• Lead, mentor, and grow a team of Solutions Engineers in a collaborative, high-performing, customer-centric environment • Partner strategically with Account Executives throughout the customer journey • Deliver tailored demonstrations and customer proofs-of-concept based on agreed-upon requirements • Develop technical expertise in Data Activation, CDP, data warehousing, and integration platforms across enterprise industries • Ensure an exceptional customer experience during new revenue pilot and closing phases • Engage with customers to understand data activation needs and architect solutions using the Hightouch platform • Design, develop, and maintain playbooks, demo environments, and tools for POCs and technical validations • Collaborate with Account Executives and Product Managers on customer-specific feature requests and product enhancements • Drive initiatives to improve the efficiency, effectiveness, and scalability of the Solutions Engineering team

🎯 Exigences

• Strong technical background with prior experience working directly with clients in a pre-sales or post-sales capacity • Experience achieving business objectives in data or SaaS environments preferred • Proven track record leading, managing, and developing technical teams • Prior experience developing with SQL, Python, JavaScript, and/or working with APIs for data integration • Extensive experience in enterprise SaaS, cloud data platforms, or related industries in a technical capacity with end-customer engagement • Ability to independently troubleshoot and unblock complex technical issues with customers • Exceptional presentation skills and technical credibility with executive stakeholders and front-line engineers • Ability to communicate effectively across diverse internal and external organizations • Cross-functional collaboration experience with sales, product, and engineering • Intellectual curiosity, empathy for customer challenges, and ability to operate with high velocity • Startup experience, data-centric technical go-to-market experience, and experience scaling Solutions Engineering teams are nice to have

🏖️ Avantages

• Meaningful equity compensation in the form of ISO options • Early exercise opportunity • 10-year post-termination exercise window

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