Senior Account Executive

🔥 il y a 6 heures

🇬🇧 Royaume-Uni – Télétravail

💵 £100 000 - £130 000 / an

⏰ Temps Plein

🟠 Senior

🧑‍💼 Ingénieur d'affaires

👻 Score fantôme 0%

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🗣️🇺🇸🇬🇧 Anglais requis

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Logo of Hiver

Hiver

51 - 200 employés

Fondée en 2011

☁️ SaaS

🤝 B2B

🤖 Intelligence artificielle

💰 €22 000 000 Series B - Hiver en 2022-01

SaaS • B2B • Artificial Intelligence

Hiver est une plateforme de service client omnicanal, native à l'IA, proposée en mode SaaS. Elle a débuté en tant que service d'assistance natif pour Gmail et propose désormais Hiver Omni, une plateforme omnicanale dédiée qui unifie les e-mails, le chat, Slack, la voix, WhatsApp et les portails en libre-service dans un espace de travail unique dédié aux tickets. La plateforme d'IA de Hiver comprend des Agents IA, un Copilote IA, un Centre d'aide IA, des Insights IA et un contrôle qualité IA pour trier les tickets, rédiger des réponses, exécuter des actions multi-étapes à travers les CRM/ERP et autres outils, et maintenir à jour le contenu de la base de connaissances. Le produit met l'accent sur la collaboration (boîtes de réception partagées, intégration Slack, notes internes), des intégrations approfondies (Salesforce, Shopify, NetSuite et plus de 10 000 connecteurs), et des cas d'utilisation dans le support client, la finance, l'ITSM et les RH. L'entreprise se positionne comme la plateforme de service client agentique conçue pour un support complexe et est approuvée par plus de 10 000 équipes.

Description

• Own the entire sales cycle end to end, from self-sourced prospecting through close and activation, across SMB, mid-market, and enterprise accounts in EMEA and aligned time zones • Work hand-in-hand with SDRs to plan territory coverage and pipeline strategy, treating them as a force multiplier on top of your own self-sourced outbound • Build the territory by identifying opportunities and developing an outbound motion • Run a consultative sales process by understanding customer needs, advising rather than pitching, and building lasting relationships • Navigate multiple internal and external stakeholders, from individual buyers to full buying committees • Work cross-functionally with product, marketing, and customer success to represent the territory's needs • Actively shape and improve the sales process as the territory matures

🎯 Exigences

• 3+ years of quota-carrying, full-cycle SaaS sales experience, with demonstrated self-sourced pipeline generation, not primarily inbound or handed leads • A track record of building a book, market, or territory from limited or no existing pipeline • Comfort operating across deal sizes and segments, from SMB through enterprise, without a fixed ICP to lean on • Consultative selling approach: strong discovery, ability to advise rather than just pitch • Consistent track record of hitting or exceeding targets in a fast-paced, ambiguous environment • Target: $50K in new ACV per month once ramped • Fluent, hands-on user of AI tools in their own sales workflow (prospecting, research, outreach, call prep) • Experience selling AI-enabled or AI-native products is a strong plus • Fluent in English is implied by the English-language role posting and is not explicitly stated as a requirement

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