Account Manager

🕒 il y a 2 mois

🇬🇧 Royaume-Uni – Télétravail

⏰ Temps Plein

🟡 Intermédiaire

🟠 Senior

💰 Responsable de comptes

🇬🇧 Parrain de Visa de Travailleur Qualifié UK

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👻 Score fantôme 17%

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🗣️🇺🇸🇬🇧 Anglais requis

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Logo of Ideagen

Ideagen

1001 - 5000 employés

🏥 Santé

🏭 Fabrication

🏗️ Construction

Healthcare • Manufacturing • Construction

Ideagen est une entreprise spécialisée dans les solutions de gestion des emails, particulièrement conçues pour les utilisateurs d'Outlook dans les industries basées sur des projets. Leur produit phare, Ideagen Mail Manager, aide les organisations à rationaliser les communications par email, à améliorer la productivité et à atténuer les risques associés à la perte ou à la mauvaise gestion des informations. En fournissant des outils pour classer, rechercher et contrôler efficacement la correspondance de projet, Ideagen vise à soutenir les entreprises dans leur transition vers des flux de travail sans papier et à améliorer l'efficacité opérationnelle globale.

Description

• Develop and execute strategic account plans for a portfolio of healthcare customers, aligning solutions to their long-term business objectives. • Build strong relationships with key stakeholders, acting as a trusted advisor and ensuring customers realise maximum value from their investment. • Identify and drive upsell, cross-sell and expansion opportunities to achieve revenue growth and retention targets. • Manage the renewal process end-to-end, including commercial discussions, contract negotiations and renewal forecasting. • Maintain an accurate sales pipeline and provide regular account updates, forecasts and performance insights. • Collaborate with Customer Success, Product, Support and other internal teams to deliver an exceptional customer experience. • Proactively identify customer challenges and provide tailored solutions that support business outcomes and customer success.

🎯 Exigences

• Proven experience managing and growing strategic customer accounts within a SaaS or software environment. • Experience working with healthcare organisations, ideally within the NHS, private healthcare or life sciences sectors. • Demonstrated success in driving account growth through upselling, cross-selling and value-based selling approaches. • Strong commercial and negotiation skills, with experience managing renewals and commercial agreements. • Excellent stakeholder management skills, with the ability to influence and engage senior decision-makers. • Strong analytical skills with experience using data and insights to support forecasting, account planning and business decisions. • Proficiency in CRM and sales engagement platforms such as Salesforce, Outreach or similar tools. • Highly organised, proactive and collaborative, with the ability to manage multiple priorities in a fast-paced environment.

🏖️ Avantages

• Benefits at Ideagen

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