Senior Epic Consultant – Ambulatory, Cadence, MyChart

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Hummingbird Healthcare

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11 - 50 employés

🏥 Santé

⚕️ Assurance santé

☁️ SaaS

Healthcare • Healthcare Insurance • SaaS

Hummingbird Healthcare est une entreprise axée sur la transformation de l'accès des patients et de leur expérience au sein des systèmes de santé. En exploitant la technologie et en optimisant les processus, Hummingbird aide les prestataires de soins de santé à améliorer les soins aux patients grâce à des modèles de service standardisés, centralisés et anticipatifs. Ils offrent des services tels que l'accès des patients en tant que service (Patient Access as a Service) et Epic as a Service, visant à supprimer les frictions dans l'accès aux soins de santé et à fournir des expériences personnalisées pour les patients et les prestataires. Fondée sur la conviction que les systèmes de santé devraient être déchargés, Hummingbird s'efforce d'aligner et de gérer la technologie, les personnes et les processus pour permettre des soins aux patients exceptionnels. Avec une équipe de direction expérimentée dans les opérations, l'accès aux patients et la technologie, Hummingbird Healthcare est dédiée à avoir un impact significatif dans l'industrie de la santé.

Description

• Bring deep Epic expertise to client engagements and turn design decisions into well-built, well-tested solutions. • Deliver high-quality, outcomes-oriented work across client engagements, operating with high independence on complex, moderately ambiguous work. • Translate documented design decisions into well-built Epic configuration across your application area, stepping in quickly with minimal ramp-up. • Drive thorough testing of your work, validating builds against requirements and treating quality and testing as core to delivery. • Lead structured discovery to assess current-state workflows, surface gaps and constraints, and define realistic target states. • Own delivery of scoped work across one or more engagement workstreams, coordinating tasks, dependencies, and communication. • Serve as a client-facing point of contact, partnering with analysts, operational stakeholders, and executive leaders. • Proactively surface risks, tradeoffs, and dependencies, and lead resolution within the scope of your responsibilities. • Partner with stakeholders to define engagement outcomes and track performance, recommending course corrections as needed. • Mentor peers through feedback, context-sharing, and practical coaching on methods and decision-making in ambiguous situations. • Leverage technology and automation to improve the efficiency, consistency, and effectiveness of day-to-day work.

🎯 Exigences

• 4 to 5+ years of consistent independent delivery as a consultant, or as an analyst with significant exposure to consultative, cross-functional work, including work in moderately ambiguous contexts. • Hands-on Epic build experience in one or more relevant applications (Ambulatory, MyChart, and/or Cadence), with the ability to work from documented design decisions and configure with minimal ramp-up. • Strong commitment to testing and quality, with an understanding of why rigorous testing matters and how it protects delivery outcomes. • Strong problem framing and decision-making within established practices for client delivery and consultative problem-solving. • Ability to own processes, functions, capabilities, and engagements, with consistent application of structured methods and delivery standards. • Excellent attention to detail and the ability to coordinate across contributors and lead through informal influence to align execution and outcomes. • Demonstrated adaptability in navigating delivery complexity, tradeoffs, or shifting priorities. • Skilled communicator with both technical and non-technical stakeholders, comfortable being client-forward-facing with analysts, operational stakeholders, and executive leaders.

🏖️ Avantages

• Comprehensive medical, dental, and vision coverage • Paid time off • 401(k) • Parental leave • Career development support • And more