Homeless Services, Coordinated Entry System Manager

🔥 il y a 11 heures

🏄 California – Distant

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💵 $89 649 - $152 404 / an

⏰ Temps Plein

🟡 Intermédiaire

🟠 Senior

👔 Manager

👻 Score fantôme 0%

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🗣️🇺🇸🇬🇧 Anglais requis

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Logo of ICF

ICF

5001 - 10000 employés

Fondée en 1969

💼 Conseil

🏛️ Gouvernement

🏥 Santé

💰 €29 000 000 Grant en 2023-03

Consulting • Government • Healthcare

ICF est une société de conseil mondiale fondée il y a plus de 55 ans, qui collabore avec les gouvernements, les entreprises et les communautés pour offrir des solutions axées sur les données et soutenues par la technologie, pour relever les défis complexes des secteurs public et privé. Ses domaines de travail incluent la modernisation numérique, l'analyse de données, la résilience et l'adaptation, la planification énergétique, les programmes fédéraux de santé, la gestion des catastrophes, et le soutien aux infrastructures et transports. ICF fournit des services de conseil, de mise en œuvre de programmes et de conseil stratégique pour obtenir des résultats mesurables et renforcer la résilience des communautés.

Description

• Provide leadership, oversight, and operational management for the Continuum of Care’s Coordinated Entry System • Ensure CES compliance with HUD requirements, CoC policies, and community standards • Supervise direct reports and CES-participating agency personnel • Serve as the primary operational liaison between the CoC and participating housing providers • Implement CES assessment tools, prioritization policies, referral processes, workflows, eligibility, and matching protocols • Develop relationships with stakeholders, community partners, and service providers • Maintain knowledge of community-based housing resources and implement accurate, timely referrals • Lead continuous quality improvement initiatives focused on effectiveness, efficiency, and equity • Facilitate provider meetings, case conferencing, operational workgroups, and implementation committees • Resolve partner concerns related to referrals, prioritization, eligibility, workflows, and housing placement • Develop communication strategies to strengthen provider participation and CES performance • Oversee CES data quality monitoring and HMIS data entry • Analyze operational performance data, report to the CoC, and develop improvement plans • Monitor system performance indicators, housing utilization rates, referral acceptance, and CES efficiency

🎯 Exigences

• Bachelor’s degree in Human Services, Public Policy and Administration, Business, Social Work, or related field; equivalent experience may be considered • Master’s degree preferred • Minimum 5 years of experience in homeless services, coordinated entry, supportive housing, housing navigation, or homelessness system operations • Proven ability to manage teams, support professional development and growth, and ensure adequate supervision • Understanding of the Continuum of Care program and HUD Coordinated Entry requirements • Experience managing multi-agency initiatives and stakeholder partnerships • Experience with HMIS or similar data systems and data-driven program management • Strong project management, facilitation, problem-solving, and organizational skills • Understanding of McKinney-Vento Act and regulations governing CoC and ESG programs preferred • Ability to prioritize and manage multiple activities simultaneously while meeting stringent deadlines preferred • Experience interpreting data and analytical reports and developing recommendations for executive leadership preferred • Experience managing compliance monitoring and performance improvement initiatives preferred • Experience developing Coordinated Entry policies, procedures, and quality assurance frameworks preferred

🏖️ Avantages

• Equal opportunity employer • Reasonable accommodations for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs • Confidential accommodation support throughout the application and employment process

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