Digital Operations Specialist

Emploi pas sur LinkedIn

🕒 il y a 6 jours

🗣️🇺🇸🇬🇧 Anglais requis

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Logo of Idealist Consulting

Idealist Consulting

51 - 200 employés

Fondée en 2003

💼 Conseil

📣 Marketing

🤝 À but non lucratif

Consulting • Marketing • Non-profit

Idealist Consulting est une société de conseil en technologie basée à Portland, Oregon, dédiée à l'autonomisation des organisations à but non lucratif et autres organisations à mission grâce à la mise en œuvre de solutions Salesforce, de l'automatisation du marketing et de services gérés. Fondée en 2006, elle a soutenu plus de 750 associations à but non lucratif dans plus de 99 pays. Idealist Consulting se spécialise dans l'aide aux organisations pour augmenter leur impact grâce à des solutions techniques innovantes, garantissant que les organisations à but non lucratif peuvent se concentrer sur leurs causes essentielles en rationalisant et en modernisant leurs systèmes. Elle est reconnue pour être à l'avant-garde de l'intégration de Salesforce dans le secteur associatif et travaille continuellement à accélérer son adoption.

Description

• Facilitate the selection, use and adoption of Idealist Consulting’s tech stack • Monitor new system releases, software updates, security compliance requirements, and exceptions • Facilitate platform renewals by auditing staff license use, anticipating needs, and adjusting as needed • Facilitate digital tool procurement process • Facilitate annual techstack reviews • Maintain data governance standards including file organization and permission sets • Coordinate relationship with third-party IT support vendor including equipment and security monitoring • Security committee participation • Spearhead internal adoption initiatives • Maintain company equipment inventory in Salesforce • Drive user adoption of existing tools • Train Idealist Consulting team on usage norms • Create tip sheets • Monitor #helpdesk and provide troubleshooting support • Drive internal adoption and best practices for internal AI usage • Project manage AI adoption plans and training • Be an active collaborator in the AI committee • Lead the AI focus group • Become an in-house Anthropic expert

🎯 Exigences

• 4-5 years of professional experience, preferably in operations or IT • Experience in training and onboarding individuals to cloud based solutions • Natural tech-savvy with enthusiasm for growing this experience • Strong attention to detail and organizational skills • Systems thinker with a growth mindset • Previous experience working with remote teams • Comfortable working in Google Suite, Slack, and Salesforce (or other CRM)

🏖️ Avantages

• Equitable total compensation package & humane work weeks • Flexible workday scheduling so you can take personal appointments during the day when you need to • Healthcare benefit package options that meet the diversity of our team’s needs • Generous Paid Time Off policy • Paid Volunteer Time to encourage community involvement and civic engagement • 401k employer match and short term leave available with tenure

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