Business AI Operations Lead

🕒 il y a 6 jours

🗽 New York – Distant

🗽 New York – Remote

⏰ Temps Plein

🟠 Senior

⚙️ Opérations

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Spreedly

Site WebLinkedInTous les Emplois

51 - 200 employés

Fondée en 2013

💼 Conseil

📦 Logistique

💳 Fintech

💰 €75 000 000 Private Equity Round en 2019-11

Consulting • Logistics • Fintech

Spreedly est une plateforme d'orchestration de paiements qui aide les commerçants, agrégateurs de commerçants et entreprises fintech à optimiser et étendre leurs opérations de paiement. En offrant un accès à un vaste écosystème de centaines de passerelles, PSP, et outils de lutte contre la fraude à travers de multiples devises, Spreedly permet aux entreprises de gérer avec facilité des infrastructures de paiement complexes. Leur plateforme soutient des milliards de transactions mondiales, offrant une intelligence intersectorielle pour améliorer les taux de succès des transactions. Avec un accent sur des solutions de paiement flexibles et sécurisées, Spreedly stocke plus d'un milliard de méthodes de paiement dans un coffre-fort conforme au niveau PCI-1, réduisant ainsi les charges réglementaires pour ses utilisateurs.

Description

• Lead AI workflow discovery across Product, Engineering, and other R&D functions. • Partner with stakeholders to understand business needs, operational challenges, and existing processes. • Identify opportunities where AI and automation can reduce manual work, improve execution, or increase productivity. • Document and maintain identified R&D opportunities in the shared company AI workflow inventory for prioritization. • Translate selected opportunities into clear requirements, success measures, and implementation plans. • Design and build prioritized AI workflows across R&D and other business functions. • Translate business requirements into practical solutions using approved AI platforms and shared capabilities. • Deliver assigned solutions on time and communicate risks or delays early. • Test solutions with business users, incorporate feedback, and support successful adoption. • Serve as the AI build owner for assigned workflows. • Own solution design, development, testing, launch, maintenance, and ongoing optimization. • Monitor solution performance and identify opportunities for continued improvement.

🎯 Exigences

• 5+ years of experience in Business Operations, Marketing Operations, process improvement, automation, or a related field. • Hands-on experience designing, implementing, and maintaining operational workflows. • Experience using Claude or similar tools to build AI-enabled business workflows. • Experience with APIs, low-code or no-code platforms, workflow automation, or prompt engineering. • Experience applying AI or automation to improve business processes and productivity. • Strong ability to translate business needs into practical, usable solutions. • Experience with business systems, workflow automation, and modern technology platforms. • Experience with HubSpot, Salesforce, or comparable business platforms. • Demonstrated ability to drive adoption and organizational change without direct authority. • Strong analytical, project-management, communication, and stakeholder-management skills. • Ability to manage multiple priorities across different business functions. • Strong attention to detail and commitment to reliable, maintainable execution.

🏖️ Avantages

• Competitive salary + Equity • Outstanding Medical and Dental benefits, including 100% employer-paid options • Company-paid Life and Disability insurance • Optional vision and supplemental insurance options, and various Flexible Spending Accounts (FSA) • Open Paid Time Off policy + 12 weeks of paid leave for new parents • Matching 401(k) plan (5% up to $5,000 yearly) • $1,000 annual professional development stipend • Monthly home working/digital lifestyle stipend, new MacBook, and one-time accessory reimbursement • Access to company-paid professional coaching service • Visits to HQ in Durham, North Carolina for remote employees