Research Operations Associate

Emploi pas sur LinkedIn

🕒 il y a 6 jours

🤠 Texas – Distant

🤠 Texas – Remote

⏰ Temps Plein

🟢 Junior

🟡 Intermédiaire

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Lifted

Site WebLinkedInTous les Emplois

11 - 50 employés

Fondée en 2018

🏥 Santé

👥 RH Tech

📋 Conformité

💰 €6 200 000 Series A - Lifted en 2021-06

Healthcare • HR Tech • Compliance

Lifted est une plateforme destinée aux prestataires de services de santé et sociaux qui simplifie le recrutement, l'intégration, le parrainage et la conformité continue. Le produit offre un accès à des travailleurs sociaux présélectionnés, des vérifications automatisées des antécédents et du droit au travail, une formation numérique et des dossiers prêts pour l'audit, le certificat de parrainage et le soutien à la demande de visa, ainsi que des tableaux de bord de conformité en temps réel et des alertes. Il est conçu pour aider les employeurs du secteur des soins à recruter, parrainer et rester prêts pour les audits avec des workflows intégrés en matière d'immigration et de conformité.

Description

• Manage the end-to-end participant recruitment process for UX research studies, with a strong focus on B2B and employer participants. • Source, screen, schedule, and communicate with research participants. • Coordinate participant NDAs, research-session logistics, and incentive payments. • Manage multiple research projects and recruiting workflows simultaneously. • Communicate proactively with researchers about recruiting challenges, participant availability, and study risks. • Recommend alternative participant-recruiting approaches when the initial strategy is not producing sufficient results. • Partner closely with UX researchers to understand study requirements and support the research lifecycle. • Lead the migration of a Google-based UX research repository to Dovetail. • Support research repository organization, maintenance, and thematic analysis. • Serve as a liaison between Research Operations and UX Research stakeholders. • Identify opportunities to improve Research Operations processes using design thinking and continuous-improvement practices. • Create participant-recruiting resources, templates, and best-practice guidance for researchers. • Coordinate with Legal and Policy stakeholders on participant compliance and approval requirements. • Support UX research vendor management, procurement activities, and budget tracking. • Help onboard new UX researchers and promote consistent Research Operations practices.

🎯 Exigences

• 1-2 years of experience supporting UX teams, coordinating cross-functional programs, or managing research participants or panels. • Experience recruiting participants, preferably for UX research studies. • Experience coordinating schedules, calendars, and multiple concurrent projects. • Understanding of or demonstrated interest in UX Research and Design Thinking. • Strong Agile and Jira experience. • Experience using calendar management and scheduling tools. • Experience using online collaboration tools. • Experience using Qualtrics or an equivalent survey platform. • Strong written and verbal communication skills. • Excellent organizational and multitasking skills. • Strong project coordination and attention to detail. • Strong relationship-building and stakeholder-management skills. • Collaborative, curious, empathetic, proactive, and self-driven working style.

🏖️ Avantages

• Open to candidates located in the United States or LATAM. • Significant working-hour overlap with Eastern and Central U.S. time zones is highly preferred. • Full-time contract engagement at approximately 40 hours per week. • Remote role. • Current contract end date is March 31, 2027.