Account Manager – Law Firms

🕒 il y a 15 jours

🇺🇸 États-Unis – Télétravail

💵 $120 000 - $150 000 / an

⏰ Temps Plein

🟡 Intermédiaire

🟠 Senior

💰 Responsable de comptes

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iManage

Site WebLinkedInTous les Emplois

501 - 1000 employés

💼 Conseil

⚖️ Juridique

☁️ SaaS

💰 Venture Round en 1998-01

Consulting • Legal • SaaS

iManage est un fournisseur leader d'une plateforme de gestion des connaissances qui améliore la productivité, la collaboration et la sécurité pour les organisations à l'échelle mondiale. Leur plateforme propose la gestion des documents et des e-mails, la sécurité et la gouvernance, la gestion des risques et de la conformité, la gestion des transactions juridiques et des services alimentés par l'IA pour activer les connaissances au sein du contenu et des communications d'entreprise. Le partenariat d'iManage avec Microsoft renforce leurs offres, et leur plateforme cloud-native garantit des opérations sécurisées et fiables. Servant des industries telles que les cabinets d'avocats, les services financiers et d'autres secteurs axés sur le savoir, iManage se concentre sur le déverrouillage du plein potentiel des connaissances organisationnelles.

Description

• Owning and executing strategic account plans across a defined portfolio of mid-market law firms, balancing retention with expansion growth objectives • Driving cross-sell and upsell opportunities by identifying whitespace, new practice adoption, and additional solution alignment within existing accounts • Leading commercial discussions including renewals, pricing strategy, contract expansions, and bookings execution • Building executive-level relationships with Managing Partners, CIOs, Directors of IT, and KM leaders to position iManage as a long-term strategic platform partner • Partnering closely with Customer Success, Professional Services, Product, and Marketing to ensure strong adoption, client advocacy, and measurable outcomes • Maintaining disciplined forecasting, pipeline visibility, and account health metrics within Salesforce • Staying ahead of legal industry trends, competitive landscape shifts, and client modernization initiatives to proactively guide clients and uncover growth opportunities

🎯 Exigences

• JD degree and legal industry experience, preferably within a law firm, legal technology company, or corporate legal department • 5+ years of experience in account management, client success, business development, legal operations, or legal technology • Strong understanding of law firm operations, legal workflows, and the legal technology landscape • Experience building relationships with partners, firm leadership, legal operations, and IT stakeholders • Demonstrated ability to drive client growth, adoption, retention, or expansion opportunities • Strong commercial acumen and consultative relationship management skills • Experience managing customer activity, pipeline, and forecasting in Salesforce or a similar CRM • Bachelor's degree required; JD strongly preferred

🏖️ Avantages

• Comprehensive Health/Vision/Dental/Life Insurance • 401k Retirement Savings Plan with a company match up to 4% • Annual performance-based bonus • Enhanced leave for expecting parents: 20 weeks 100% paid for primary leave, and 10 weeks 100% paid for secondary leave • Flexible time off policy • Multiple company wellness days each year • Access to RethinkCare, a global behavioral health platform