Account Manager

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Ingenovis Health

Site WebLinkedInTous les Emplois

1001 - 5000 employés

Fondée en 2021

🏥 Santé

💼 Conseil

📦 Logistique

💰 Private Equity Round en 2021-03

Healthcare • Consulting • Logistics

Ingenovis Health est un regroupement d'entreprises innovantes du secteur de la santé, spécialisées dans les solutions de recrutement pour l'industrie médicale. Ils opèrent à travers diverses marques telles Trustaff, Fastaff, HealthCare Support et bien d'autres, fournissant un soutien médical essentiel à travers les États-Unis. Ingenovis Health s'engage à transformer l'industrie du recrutement médical grâce à des programmes innovants comme le programme ACT, qui se concentre sur le plaidoyer, la carrière et les outils pour soutenir les professionnels de la santé. Avec une gamme de services incluant le recrutement rapide de personnel infirmier, la planification stratégique de la santé, le recrutement et le développement de programmes, Ingenovis Health s'engage à offrir des soins exceptionnels aux patients et à favoriser l'avancement des cliniciens.

Description

• Manage the client relationship throughout all stages of fulfillment • Serve as the primary liaison between USN internal stakeholders and clients • Develop, strengthen, and renew client relationships to support retention, satisfaction, and business growth • Partner with Sales on lead generation, business development, and client outreach • Maintain and communicate negotiation updates, staffing grid revisions, and strike-related client information • Guide clients through engagement phases, promote service adoption, identify risks, and foster relationships • Collaborate with Legal on contract execution and compliance • Collaborate with FP&A on invoicing, reconciliation, and cost flows • Maintain client records, interaction history, contract data, and renewal or milestone dates in ATS and CRM systems • Prepare management reports on strike contracts, client activity, and operational performance • Deliver client presentations over video platforms for strike preparation • Identify unionized healthcare facilities and expiring labor agreements for business development and market expansion • Support onsite strike operations and client engagement activities as needed

🎯 Exigences

• Associate’s Degree required; Bachelor’s degree preferred • 5 years of client services, account management, or sales experience • Healthcare staffing or labor disruption experience preferred • Ability to present confidently to diverse audiences in virtual settings using camera and screen sharing • Excellent verbal and written communication skills • Ability to coordinate and lead client-facing calls • High interpersonal skills for sensitive and confidential situations • Strong organizational and time management skills • Strong decision-making skills and ability to extrapolate from written procedures and policies • Good prioritization and multitasking skills • Ability to work in a fast-paced environment • Commitment to organizational core values: Integrity, Compassion, and Excellence • Ability to coordinate, communicate, and solve problems across departments or functional areas • Ability to develop and maintain business relationships • Ability to remain calm and professional during high-stress situations • Ability to function in a team environment and maintain confidentiality • Flexible and adaptable, with ability to adjust schedules and tasks as needed • Sensory, manual dexterity, visual acuity, and hearing acuity sufficient to communicate and operate office equipment • Ability to sit for prolonged periods and occasionally stand, walk, carry items, climb, reach, and lift up to 10 lbs. • Ability to travel for client visits or job actions as needed

🏖️ Avantages

• Health insurance • Dental insurance • Vision insurance • FSA/HSA • Company-paid life insurance • 401K with discretionary match • Paid time off • Paid parental leave • Tuition reimbursement