Medical Information Specialist II, RN

🕒 il y a 7 jours

🇺🇸 États-Unis – Télétravail

💵 $23 - $42 / heure

⏰ Temps Plein

🟡 Intermédiaire

🟠 Senior

👻 Score fantôme 0%

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🗣️🇺🇸🇬🇧 Anglais requis

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Inizio Engage

5001 - 10000 employés

💼 Conseil

📣 Marketing

🏥 Santé

Consulting • Marketing • Healthcare

Description non fournie.

Description

• Process and document Medical Information Requests, Adverse Events, and Product Quality Complaints in compliance with company, client, and federal guidelines and regulations • Collect demographic data and disposition for product, sample, and literature fulfillment • Maintain quality and productivity standards; adhere to program scripts and guidelines • Collect required information and capture it accurately in program databases • Exhibit effective communication and tele-management skills • Converse empathetically with callers and help them understand medical terminology as needed • Perform administrative and non-telecommunication duties as needed • Adhere to company policies and Standard Operating Procedures • Work on multiple projects simultaneously • Update and submit resume upon audit requests

🎯 Exigences

• Current US healthcare professional license: RN • Excellent verbal, written and listening communication skills • Ability to join frequent meetings and calls without disruption or disconnecting • Strong competency with computer navigation and data entry while conversing with customers • Pleasant telephone manner • Contact Center or non-clinical healthcare experience preferred • Ability to work both independently and within a group setting • Results oriented, excellent organizational skills and ability to work cross-functionally • Must safeguard patient privacy and confidentiality by following HIPAA Privacy and Security Rules

🏖️ Avantages

• Comprehensive benefits including medical, dental, and vision coverage • Accrued paid time off • 401(k) with company match • Disability and life insurance • Paid maternity and paternity leave • Company-paid holidays • Recognition programs, contests, and awards • Continuous growth opportunities through learning, leadership development, and career advancement support • Collaborative culture where ideas are valued • Reasonable accommodations in accordance with applicable law

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