Medical Information Specialist, Level II

🕒 il y a 7 jours

🇺🇸 États-Unis – Télétravail

💵 $33 - $62 / heure

⏰ Temps Plein

🟡 Intermédiaire

🟠 Senior

👻 Score fantôme 0%

Ce que ça veut dire : la probabilité que cette offre reste ouverte sans recrutement actif.Comment le lire : 60 % ou plus, on pense que c'est une offre fantôme. Un score plus bas est moins inquiétant.Comment on la calcule : ancienneté, republications, postes ouverts vs taille de l'équipe, rapidité de clôture, et si le salaire est indiqué.À noter : une estimation à partir de données publiques, pas un jugement sur l'entreprise. De vraies offres peuvent avoir un score élevé, alors prenez-le comme un indice, pas comme un fait.

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Inizio Engage

Site WebLinkedInTous les Emplois

5001 - 10000 employés

💼 Conseil

📣 Marketing

🏥 Santé

Consulting • Marketing • Healthcare

Description non fournie.

Description

• Deliver virtual or telephonic support to identified clients, customers, patients, and healthcare professionals in robust clinical dialogue • Provide drug and medical device product information • Document Medical Information Requests, Adverse Events, and Product Quality Complaints in compliance with company, client, and federal guidelines • Conduct study compliance calls to volunteers enrolled in clinical or medical research trials • Enroll participants in educational seminars • Provide patient support to patients enrolled in Patient Support Programs • Collect demographic data and disposition for product, sample, and literature fulfillment • Maintain quality and productivity standards; adhere to program scripts and guidelines • Collect program information and capture it in specific databases • Exhibit effective communication and tele-management skills • Converse empathetically with callers and explain medical terminology as needed • Perform administrative and non-telecommunication duties as needed • Adhere to company policies and Standard Operating Procedures • Work on multiple projects simultaneously • Safeguard patient privacy and confidentiality under HIPAA • Update and submit resume upon audit requests • Perform other duties as assigned

🎯 Exigences

• Current US healthcare professional license: RN • Excellent verbal, written and listening communication skills • Competency with a computer keyboard and mouse • Ability to join frequent meetings and calls without disruption or disconnecting • Competency with Call Center Telephone Technology • Pleasant telephone manner • Ability to work both independently and within a group setting • Results oriented, excellent organizational skills and ability to work cross-functionally • At least one year of experience in healthcare or pharmaceuticals is strongly preferred • Must safeguard patient privacy and confidentiality by following HIPAA guidelines

🏖️ Avantages

• Comprehensive medical, dental, and vision coverage • Accrued paid time off • 401(k) with company match • Disability and life insurance • Paid maternity and paternity leave • Company-paid holidays • Recognition programs, contests, and awards • Continuous growth opportunities through learning, leadership development, and career advancement support • Collaborative culture