National Case Support Specialist

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INOVIO Pharmaceuticals, Inc.

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51 - 200 employés

🧬 Biotechnologie

⚕️ Assurance santé

💊 Pharmaceutique

Biotechnology • Healthcare Insurance • Pharmaceuticals

INOVIO Pharmaceuticals, Inc. est une entreprise de biotechnologie en phase clinique, spécialisée dans le développement de médicaments à base d'ADN pour lutter contre les maladies liées au HPV, le cancer et les maladies infectieuses. Grâce à sa technologie propriétaire, INOVIO conçoit des plasmides optimisés qui enseignent au corps à produire des protéines combattant les maladies. Leurs dispositifs expérimentaux CELLECTRA® améliorent la délivrance de ces plasmides sans utiliser d'adjuvants chimiques, de nanoparticules lipidiques ou de vecteurs viraux, dans le but de transformer les paradigmes de traitement et d'améliorer les résultats pour les patients grâce à des thérapies de nouvelle génération.

Description

• Provide procedure (in-person and remote) support for SPRINT® PNS • Ensure consistent delivery of SPRINT clinical best practices • Travel to accounts nationwide to provide case coverage when local support is unavailable or in markets without dedicated local representation • Support new account onboarding and case support in collaboration with the Director of National Accounts • Collaborate with territory leadership to support rapid adoption of SPRINT therapy • Provide hands-on training for physicians, advanced practice providers, and clinical staff with the goal of independent account delivery of SPRINT therapy • Deliver training to healthcare providers on: SPRINT therapy fundamentals, patient selection, procedural workflow, troubleshooting • Serve as a clinical resource for health care providers adopting SPRINT therapy • Support patient pre-education and follow-up support to ensure continuity of care throughout the SPRINT therapy period • Support patient experience initiatives when needed • Assist Director and SPRcare to ensure new provider account set-up execution • Assist with Purchase Order Collection • Ensure proper inventory at Independent Accounts or accounts with commercial stocking • May accompany Director or Sales Leadership on sales calls • May provide training and support to new field clinical specialists/case support specialists • Assist in creating/managing leads, contacts, and accounts in SFDC • Assist in the development, distribution, and key reporting metrics of email campaigns • Must keep all credentialing requirements current • Performs other related duties as assigned • Complies with all aspects of the Corporate Compliance Program • Submits product complaints in accordance with company procedures

🎯 Exigences

• Bachelor’s degree in healthcare, clinical science, or related field • Medical device clinical support experience • Experience supporting interventional pain, neuromodulation, or implantable therapies • Experience working in procedural environments (OR, ASC, or procedure suites) • Ability to travel extensively

🏖️ Avantages

• medical, dental, vision, short- and long-term disability insurances • life insurance • 401k matching • paid time off • holiday pay • wellness activities