Clinical Success Director

🕒 il y a 1 mois

🇺🇸 États-Unis – Télétravail

💵 $175 000 - $185 000 / an

⏰ Temps Plein

🔴 Expert

👔 Directeur

👻 Score fantôme 2%

Ce que ça veut dire : la probabilité que personne ne recrute vraiment pour cette offre.Comment le lire : 60 % ou plus, on pense que c'est une offre fantôme. Un score plus bas est moins inquiétant.Comment on la calcule : ancienneté, republications, postes ouverts vs taille de l'équipe, rapidité de clôture, et si le salaire est indiqué.À noter : une estimation à partir de données publiques, pas un jugement sur l'entreprise. De vraies offres peuvent avoir un score élevé, alors prenez-le comme un indice, pas comme un fait.

Postuler Maintenant

Trouver des Emplois à Distance Similaires

Inspiren

Site WebLinkedInTous les Emplois

51 - 200 employés

Fondée en 2016

🛍️ eCommerce

eCommerce

Inspiren est un site ou une marque en ligne axé sur les produits. Les noms de CSS et de composants fournis (product-card, c-product-description, images des produits, slider, marquee, about-hero, animations de product-card) indiquent une vitrine axée sur les produits et un contenu marketing promotionnel typique d'une présence e-commerce. Les données disponibles ne précisent pas les produits particuliers, les clients cibles ou le modèle commercial au-delà de la mise en page du site et des comportements d'interface utilisateur.

Description

• Own the operator relationship end-to-end and serve as the primary contact for executive stakeholders • Drive adoption, demonstrate ROI, and secure renewals across a complex book of business • Lead executive business reviews with data-driven storytelling • Identify expansion opportunities and partner with Sales to close them • Provide solutions and remain accountable for outcomes • Present to CEOs and troubleshoot utilization issues with community DONs • Create account plans and track progress against joint impact plans • Mentor CSMs and CSDs and share effective frameworks • Represent customer needs internally with Sales, Product, and the CCOE • Surface themes, flag risks, and coordinate resources for customer accounts • Travel approximately 30% for on-site visits, EBRs, and key client moments

🎯 Exigences

• Experience working in a fast-moving, high-growth environment where the playbook was still being written • Understanding of revenue, renewal, and expansion • Ability to operate at strategic/executive and operational-detail levels • Proactive, resourceful, solutions-oriented approach • Experience managing complex, multi-stakeholder relationships with structure and follow-through • Confidence leading executive business reviews and translating data into meaningful insights • 7+ years of experience in customer success, account management, or enterprise client-facing roles in a SaaS or healthtech environment • Clinical credential or meaningful clinical experience is preferred, not required • Senior living or post-acute experience is a differentiator • Experience working closely with Sales, Product, and clinical teams

🏖️ Avantages

• Variable compensation where applicable • Equity • Semiannual reviews recognizing contributions and supporting continued development • Access to leading AI tools and company-wide training • Comprehensive medical, dental, and vision coverage • Mental-health resources and employee-assistance programs • 401(k) retirement plan • HSA and FSA options • Company-paid life and disability insurance • Flexible PTO • Five paid sick days annually • Company-observed holidays • Company-wide recharge periods • Up to 12 weeks of paid parental leave for bonding • Additional leave for birthing parents • Fertility and family-building benefits • Paid caregiver and bereavement leave • Hybrid and remote arrangements based on the role and location • Home-office, internet, or phone reimbursement where applicable

📊 Vérifiez votre score de CV pour ce poste

Améliorez vos chances d'obtenir un entretien en vérifiant votre score de CV avant de postuler.

Télécharger le CV