Customer Success Manager – Account Manager, Field Sales

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instagrid

Site WebLinkedInTous les Emplois

51 - 200 employés

Fondée en 2019

⚡ Énergie

Energy • Construction • Events

Instagrid est une entreprise qui développe des alimentations portables avancées, offrant des solutions énergétiques fiables et durables dans divers secteurs industriels. Leurs produits innovants, tels que Instagrid ONE, Instagrid GO et Instagrid LINK, visent à remplacer les générateurs à combustion traditionnels, proposant des alternatives énergétiques plus propres et plus efficaces. En mettant l'accent sur la réduction des émissions de gaz à effet de serre et des coûts opérationnels, Instagrid redéfinit la manière dont les entreprises utilisent l'énergie portable pour leurs opérations.

Description

• You build long-term, trust-based customer relationships through regular on-site visits in your region and maintain them sustainably • You ensure a smooth start by implementing our products directly at the customer's site and training the on-site team • You identify upselling and cross-selling opportunities during conversations and proactively convert them into measurable results • You monitor metrics for your region and expand customer relationships sustainably • You collect valuable "from-the-field" feedback and coordinate with our internal teams • You conduct regular strategy meetings with key accounts to demonstrate the value of our solution and strengthen the partnership • While on the road, you document your interactions in our CRM system

🎯 Exigences

• 2–5 years of professional experience in Customer Success, Account Management, or technical sales – preferably in field sales • Regional presence: Ideally you live in Eastern Germany (e.g., Berlin, Leipzig, Dresden, or Magdeburg) • Willingness to travel: You are used to being on the road and hold a valid driver's license (Class B) • Sales mindset: You enjoy direct customer contact and have a keen sense for commercial opportunities • Strong communication skills: Confident in German and English at various levels • Self-responsibility: You organize your routes and priorities independently and appreciate the freedom to manage your territory autonomously • Resilience: You thrive in a dynamic startup environment and remain composed even with a busy schedule

🏖️ Avantages

• Competitive compensation package with fixed and variable components (including an additional bonus for exceeding targets) • Flexible working hours and the option to work remotely • 30 days of vacation • 5 additional special leave days for significant occasions • Company car (electric), also available for private use and on weekends • Provision of a laptop (macOS or Windows) and a smartphone (Apple)