Senior E-commerce Ops Manager

Emploi pas sur LinkedIn

🕒 il y a 1 mois

🇺🇸 États-Unis – Télétravail

💵 $125 000 - $165 000 / an

⏰ Temps Plein

🟠 Senior

🛍️ Spécialiste e-commerce

🗣️🇺🇸🇬🇧 Anglais requis

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IntegrateUp

1 - 10 employés

🎯 Recrutement

👥 RH Tech

🤝 B2B

Recruitment • HR Tech • B2B

IntegrateUp est une entreprise dédiée à simplifier le processus de recrutement pour les entreprises en prenant en charge la charge du recrutement. Spécialisée dans la recherche des candidats adaptés à la culture d'entreprise et possédant les compétences requises, IntegrateUp garantit que l'embauche devient une expérience facile et excitante. Ils s'occupent de tout, depuis la rédaction des descriptions de poste jusqu'à la publication des offres sur un vaste réseau et la conduite d'entretiens. En filtrant un grand nombre de candidats, IntegrateUp aide les PDG à se concentrer sur la croissance tout en gérant les subtilités de la sélection des meilleurs candidats pour divers rôles tels que les Assistants Virtuels, les Responsables d'Affaires en Ligne et les Intégrateurs. Leur promesse inclut une garantie de satisfaction, assurant que si une embauche ne convient pas, ils s'engagent à trouver des candidats supplémentaires adéquats.

Description

• Own all Shopify structures (collections, tags, product logic, pages, catalog management, and app integrations). • Establish and maintain a structured e-commerce governance framework, including Stage → Approve → Test → Deploy processes for all website releases. • Lead, coach, and develop a team of approximately five employees and contractors across UX, Copywriting, Development, and Ecommerce Operations. • Own end-to-end operational execution of ecommerce launches, ensuring cross-functional readiness, successful deployment, and post-launch validation. • Define, monitor, and report on key e-commerce operational metrics, including deployment velocity, launch quality, approval-to-live cycle time, site health, and operational efficiency. • Audit existing eCommerce workflows, identify inefficiencies, and implement improvements. • Leverage advanced AI platforms (such as Claude, ChatGPT, or equivalent enterprise-tier tools) to streamline operational workflows.

🎯 Exigences

• 6 + years of experience in E-commerce Operations, ideally within DTC or high-growth consumer brands. • 2+ years of leadership experience (conducting reviews, coaching, discipline), preferably with global teams. • Proven recent expertise managing Shopify, Shopify Plus and Amazon stores. • Project management experience. • Familiarity with key eCommerce tools and systems, including Klaviyo (email and customer communication), Loop or Recharge (subscriptions), After-Sell (upsells), and Looker / Triple Whale (reporting). • Proven experience leveraging paid enterprise AI platforms (e.g., ChatGPT Plus, Claude Team, Gemini Advanced) to optimize workflows, improve documentation, and accelerate decision-making in an eCommerce/DTC environment. • Strong organizational and project management skills. • Detail-oriented with the ability to balance multiple priorities under tight timelines. • Excellent communicator, comfortable collaborating across departments and managing remote teams. • Data-driven mindset with comfort in interpreting metrics and identifying operational bottlenecks. • Limited travel may be required. • Willingness to work US time zones, regardless of geographic location.

🏖️ Avantages

• Healthcare, dental, and vision are available. • 10 annual paid U.S. observed holidays. • 401K with a best-in-class company match. • Exclusive employee product discounts.

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