Associate Partner Account Manager

🕒 il y a 2 jours

🗣️🇺🇸🇬🇧 Anglais requis

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Logo of Intermedia Cloud Communications

Intermedia Cloud Communications

1001 - 5000 employés

🤝 B2B

🏢 Entreprise

☁️ SaaS

💰 Venture Round en 2017-02

B2B • Enterprise • SaaS

Intermedia Cloud Communications est un fournisseur de premier plan de solutions de communication basées sur le cloud, spécialisé dans les communications unifiées, la visioconférence et divers outils de productivité. Sa plateforme, Intermedia Unite, intègre la voix, la vidéo, le chat et la gestion de fichiers pour offrir une expérience utilisateur fluide, permettant aux entreprises de communiquer et de collaborer efficacement de n'importe où. Axée sur la sécurité et la conformité, Intermedia sert divers secteurs, y compris les soins de santé, les services juridiques et les services financiers, aidant les organisations à améliorer la productivité et le service client grâce à des technologies et un support avancés.

Description

• As an Associate Partner Account Manager, you will actively pursue revenue objectives generated from selling services through channel partners to their user base of small/medium size businesses • You will be expected to represent Intermedia during all phases from pre-sales activity to post-sales account management • You will prospect for new business and sales opportunities through the Partner Channel • Successfully conduct sales presentations demonstrating Intermedia’s voice and data solutions • You will participate in sales and technology training • Be responsible for meeting or exceeding monthly sales objectives • In this role you will provide partners and customers with the highest standard of customer service through the sales cycle and work with internal departments within Intermedia to ensure successful pre and post-sale experience for both the Partner and the customer, including, but not limited to VIP Desk, Carrier Relations, Tech Support, Customer Service and Onboarding • Responsible for building out a territory plan as well as working with specific partners in the areas of business development, business planning, marketing execution, and overall sales enablement activities • Customer and Partner Churn protection is a critical and key part of this role, ensuring we are managing Churn in the partner base by providing excellent customer service, response to escalations and overall great partner and customer satisfaction.

🎯 Exigences

• 1-3 plus years of experience in Channel Sales, outside sales and/or account management • You will have a demonstrated track record of success in one or more of the following areas: sales, partner-led sales and executive relationship building • Have a strong grasp of solution and value-based selling, preferably from experience they garnered working in the enterprise business applications space • Superior oral/written communication and listening skills are also a must, given the diverse role types this individual must engage with on a daily basis • Strong teamwork skills are also required to successfully work in what is a highly matrixed environment

🏖️ Avantages

• We hire, promote, and compensate employees based on their ability to perform their job responsibilities, without regard to race, color, creed, religion, sex, gender, marital status, national origin, ancestry, age, citizenship, physical or mental disability, sexual orientation, or any other basis protected by applicable law (collectively referred to in our Code of Conduct as “Protected Classes”). We do not tolerate employment discrimination in the workplace, and we are committed to making reasonable accommodations for identified disabilities or other limitations as required by all applicable laws. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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🗣️🇺🇸🇬🇧 Anglais requis