Account Director

🕒 il y a 2 mois

🇩🇪 Allemagne – Télétravail

⏰ Temps Plein

🔴 Expert

🧑‍💼 Ingénieur d'affaires

👻 Score fantôme 44%

infoinfo

🗣️🇺🇸🇬🇧 Anglais requis

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Logo of intive

intive

1001 - 5000 employés

Fondée en 2003

💼 Conseil

🏥 Santé

📣 Marketing

Consulting • Healthcare • Marketing

intive est une entreprise multinationale d'ingénierie logicielle et de produits numériques qui conçoit des expériences et solutions numériques avancées pour les entreprises. Elle offre des services dans les domaines de l'IA, du cloud, des logiciels embarqués, du développement web et mobile, du design et de l'assurance qualité, se spécialisant dans des secteurs tels que l'automobile et la mobilité, le commerce, les services financiers et la santé. Avec plus de 2000 employés répartis sur 14 pays, intive se concentre sur des technologies évolutives et personnalisées, y compris des copilotes IA conversationnels, des interfaces homme-machine pour véhicules autonomes, des plateformes de commerce mobile et de fidélisation, et des audits d'infrastructure pour permettre la transformation numérique.

Description

• Develop existing business and meet annual revenue growth targets • Serve as lead point of contact for customer account management matters • Build and maintain long-lasting client relationships • Negotiate contracts and close agreements to maximize profits • Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors • Potentially lead and mentor a small team of Account Managers • Own strategic account plans for large, complex accounts • Align delivery, sales and senior leadership around shared growth strategies • Act as senior escalation point for complex client, commercial or delivery issues • Work with delivery counterparts to ensure customer value is delivered • Ensure timely and successful delivery of solutions • Communicate monthly/quarterly initiative progress to internal and external stakeholders • Develop new business with existing clients and identify areas for improvement to meet sales quotas • Forecast and track key account metrics, including quarterly sales results and annual forecasts • Prepare account status reports • Collaborate with sales teams to identify and grow opportunities within the territory • Assist with challenging client requests and issue escalations

🎯 Exigences

• Significant experience (typically 8+ years) in a customer-facing account management role, including managing large, complex accounts or portfolios • Strong client relationship management experience with senior and C-suite/executive stakeholders • Proven experience leading, coaching and developing a team through direct line management or dotted-line/matrix leadership • Track record of owning revenue and growth targets across a large or complex account portfolio • Good understanding of the digital, AI and software development landscape • Ability to understand software development requirements and develop winning IT proposals with pre-sales support • Very strong listening and presentation skills • Experience with commercial contracts • Successful experience in RFP responses and sales pitches • Ability to collaborate with project managers, technical engineers and architects • Ability to travel to client sites • Knowledge and experience using a CRM • Willingness to learn new techniques and follow account management standards • Ability to leverage AI for account growth

🏖️ Avantages

• Remote Work, Working Abroad, Flexibility & Work-Life Balance • Hybrid and flexible working model with no requirement to be on-site • Ability to work from abroad for up to 180 days per year • Regular performance and development discussions twice a year • Opportunity to shape your own career path • Structured skills matrix • Specialized training programs • Dedicated buddy program • Tech Hubs with internal knowledge exchange and access to latest technologies and innovations • Regular team events and weekly on-site gatherings • Public transportation support • Childcare subsidies • Employer-sponsored savings plans • EGYM Wellpass fitness program • Job Bike scheme

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