Account Manager

🕒 il y a 3 mois

🇩🇪 Allemagne – Télétravail

⏰ Temps Plein

🟡 Intermédiaire

🟠 Senior

💰 Responsable de comptes

👻 Score fantôme 46%

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🗣️🇺🇸🇬🇧 Anglais requis

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intive

1001 - 5000 employés

Fondée en 2003

💼 Conseil

🏥 Santé

📣 Marketing

Consulting • Healthcare • Marketing

intive est une entreprise multinationale d'ingénierie logicielle et de produits numériques qui conçoit des expériences et solutions numériques avancées pour les entreprises. Elle offre des services dans les domaines de l'IA, du cloud, des logiciels embarqués, du développement web et mobile, du design et de l'assurance qualité, se spécialisant dans des secteurs tels que l'automobile et la mobilité, le commerce, les services financiers et la santé. Avec plus de 2000 employés répartis sur 14 pays, intive se concentre sur des technologies évolutives et personnalisées, y compris des copilotes IA conversationnels, des interfaces homme-machine pour véhicules autonomes, des plateformes de commerce mobile et de fidélisation, et des audits d'infrastructure pour permettre la transformation numérique.

Description

• Develop existing business and meet annual revenue growth targets • Serve as lead point of contact for customer account management matters • Build and maintain strong, long-lasting client relationships • Negotiate contracts and close agreements to maximize profits • Develop trusted advisor relationships with key accounts, customer stakeholders, and executive sponsors • Work jointly with delivery counterparts and ensure value is delivered to customers • Ensure timely and successful delivery of solutions according to customer needs and objectives • Communicate progress of monthly/quarterly initiatives to internal and external stakeholders • Develop new business with existing clients and identify areas of improvement to meet sales quotas • Forecast and track key account metrics, including quarterly sales results and annual forecasts • Prepare reports on account status • Collaborate with sales team to identify and grow opportunities within territory • Assist with challenging client requests or issue escalations as needed • Report to the Head of Operations • Work closely with Sales teams and move accounts from sales into account management

🎯 Exigences

• Experience in a customer-facing account management role or aptitude to perform the role • Strong client relationship management experience, particularly with senior stakeholders • Good understanding of the digital, AI, and software development landscape • Experience understanding software development requirements • Ability to develop winning IT proposals with help from pre-sales • Very strong listening and presentation skills • Experience working with and understanding commercial contracts • Successful experience in RFP responses and sales pitches • Ability to work collaboratively with project managers, technical engineers, and architects • Ability to travel to client site • Knowledge and experience using a CRM • Willingness to learn new techniques and follow account management standards • Ability to leverage AI to help with account growth

🏖️ Avantages

• Remote Work, Working Abroad, Flexibility & Work-Life Balance • Hybrid and flexible working model • Ability to work from abroad for up to 180 days per year • Regular performance and development discussions twice a year • Career path development based on personal goals and aspirations • Structured skills matrix • Specialized training programs • Dedicated buddy program • Internal knowledge exchange and access to the latest technologies and innovations through Tech Hubs • Regular team events and weekly on-site gatherings • Public transportation support • Childcare subsidies • Employer-sponsored savings plans • EGYM Wellpass fitness program • Job Bike scheme

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