Field Service Technician

🕒 il y a 8 jours

🦌 Connecticut, Maine, +8 états de plus – Distant

🦌 Connecticut – Remote 🦞 Maine – Remote 🗻 New Hampshire – Remote 🏖️ New Jersey – Remote 🗽 New York – Remote 🦀 Maryland – Remote 🍂 Massachusetts – Remote ⚓ Rhode Island – Remote 🍁 Vermont – Remote ⚔️ Virginia – Remote

💵 $30 - $37 / heure

⏰ Temps Plein

🟡 Intermédiaire

🟠 Senior

🔧 Ingénieur Service Itinérant

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ITW

Site WebLinkedInTous les Emplois

10 000+ employés

🚘 Automobile

🏗️ Construction

🍽️ Alimentation et boissons

Automotive • Construction • Food & Beverage

ITW est un leader mondial dans la fabrication multi-industries (Illinois Tool Works Inc. ), fondé en 1912 et bâti autour d'un modèle commercial propriétaire. L'entreprise opère à travers sept segments industriels de premier plan et plus de 80 divisions mondiales pour fournir des solutions industrielles centrées sur le client — allant des composants et systèmes de fixation aux technologies de préservation des aliments et de mise en mouvement. ITW met l'accent sur l'innovation, la durabilité et des marges et rendements solides tout en servant principalement des clients professionnels dans le monde entier.

Description

• Provide remote technical support via telephone and ticketing system • Perform routine preventative maintenance • Troubleshooting and full diagnostics of mechanical & electrical system failures • Provide formal service quotes to customers • Conduct full system testing and calibrations after repairs • Manage individual service cases regularly to meet departmental metrics and key performance indicators (KPIs) • Manage travel schedule and expenses in line with ITW guidelines • Support service growth with the region

🎯 Exigences

• Associate's degree in Electronics, Mechanical Engineering, or related field with 3–5 years of relevant experience, or High School Diploma/GED with 5–7 years of field-based experience in electronic instrumentation maintenance and troubleshooting. • Demonstrated adherence to workplace safety standards and best practices. • Strong diagnostic skills and ability to interpret mechanical drawings and electrical schematics. • Proficient in using hand tools, machine tools, and precision measuring instruments. • Excellent communication, interpersonal, and customer service skills with a professional demeanor. • Flexible and adaptable with strong organizational skills; willing to work outside normal business hours when needed. • Self-motivated with the ability to take initiative, work independently, and solve problems in a fast-paced environment. • Proficiency in Microsoft Office Suite; experience with Microsoft Navision and Dynamics CRM is a plus. • Valid driver’s license with a clean record. • Ability to travel within the United States up to 70% of the time.

🏖️ Avantages

• Company-paid vehicle • 7.5% 401K match • 4 weeks of paid time off • 10 paid company holidays • Recognition program • Competitive health insurance