Global Operations Manager

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🔥 il y a 17 heures

🏈 Alabama, Illinois, +2 états de plus – Distant

🏈 Alabama – Remote 🌽 Illinois – Remote 🎸 Tennessee – Remote 🤠 Texas – Remote

💵 $84 600 - $109 000 / an

⏰ Temps Plein

🟡 Intermédiaire

🟠 Senior

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Jones Lang LaSalle Americas, Inc.

Site WebLinkedInTous les Emplois

10 000+ employés

🏠 Immobilier

🤝 B2B

💼 Conseil

Real Estate • B2B • Consulting

Nous fournissons des services immobiliers commerciaux pour les entreprises et les investisseurs du monde entier afin de réaliser des économies, d'accroître la productivité et d'améliorer la durabilité.

Description

• Drive process improvements and ensure consistent service delivery across regions for a corporate real estate portfolio • Execute operational strategies and initiatives that enhance service delivery effectiveness • Implement standardized operational processes while adapting to regional and client-specific requirements • Monitor daily operations against procedures and quality standards • Coordinate activities across assigned locations or service areas • Support team development through training, coaching, and performance feedback • Identify and implement operational efficiency and service quality improvements • Maintain operational documentation, procedures, and knowledge resources • Monitor performance metrics and implement corrective actions • Collaborate with service line teams and internal stakeholders to resolve operational issues • Communicate operational status, challenges, and improvements to management • Utilize operational technology, automation, digital solutions, data, and reporting tools • Ensure adherence to regulatory requirements, JLL policies, and client contractual obligations • Identify operational risks and escalate concerns • Research and recommend scalable approaches, tools, and frameworks • Support monthly governance reporting and best-practice rollout updates • Support new-hire training initiatives and account training programs

🎯 Exigences

• Bachelor's degree in Business Administration, Operations Management, or a related field • Minimum of 3 years of experience supporting process improvement, change management, or governance program support for a large corporate real estate account or portfolio • Proven track record leading process improvement initiatives and delivering measurable operational efficiencies in complex, matrixed organizations • Strong project management skills managing multiple concurrent initiatives across time zones and cultural contexts • Knowledge of CMMS and operations technology platforms • Demonstrated ability to support large-scale initiatives and cross-functional programs • Ability to facilitate change management initiatives involving process improvements, technology implementations, or organizational restructuring • Ability to champion best-practice sharing and knowledge transfer across regions • Corrigo experience strongly preferred • Knowledge of Smartsheet, SharePoint Lists, and Power Automate • Knowledge of JLL Work Dynamics tools and processes • Familiarity with system integrations, ticketing platforms, or ITSM tools • Travel requirements up to 5% • Must be authorized to work in the United States without sponsorship

🏖️ Avantages

• 401(k) plan with matching company contributions • Comprehensive Medical, Dental & Vision Care • Paid parental leave at 100% of salary • Paid Time Off and Company Holidays • Early access to earned wages through Daily Pay • Supportive culture and comprehensive benefits package prioritizing mental, physical and emotional health • Reasonable accommodations for individuals with disabilities