Implementation Consultant, MotorTech AI

🕒 il y a 1 mois

🇬🇧 Royaume-Uni – Télétravail

⏰ Temps Plein

🟡 Intermédiaire

🟠 Senior

🛠️ Spécialiste de l'Implémentation

👻 Score fantôme 21%

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🗣️🇺🇸🇬🇧 Anglais requis

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Keyloop

1001 - 5000 employés

🚘 Automobile

☁️ SaaS

🏢 Entreprise

Automotive • SaaS • Enterprise

&Evolve est une entreprise dédiée à l'amélioration des cultures d'entreprise en alignant les passions individuelles avec le but organisationnel. Ils proposent divers services, y compris des diagnostics culturels, des enquêtes d'engagement des employés, et des programmes sur mesure de développement du leadership visant à favoriser la cohésion d'équipe et un leadership efficace. Grâce à des analyses détaillées et des ateliers ciblés, &Evolve aide les organisations à comprendre et à résoudre les problèmes fondamentaux qui affectent l'engagement des employés, stimulant la transformation et le succès.

Description

• Manage customer implementations from contract signature through to go-live, ensuring projects are delivered on time and within scope • Review project requirements, agreed scope, technical dependencies, and customer objectives before delivery begins • Create and maintain Statements of Work, implementation plans, and project documentation • Lead implementation kick-offs, project workshops, status meetings, and go-live readiness reviews • Gather and validate business and technical requirements with customers and key stakeholders • Coordinate implementation activities across customers, technical teams, and integration partners • Manage system integrations, configuration activities, and technical delivery workstreams • Identify, track, and resolve project risks, issues, and blockers, escalating where required • Provide regular project updates and maintain communication with internal and external stakeholders • Support customers through go-live and the initial post-launch phase • Document implementation outcomes, lessons learned, and best practices to improve delivery processes • Share customer feedback, product gaps, and enhancement opportunities with internal teams • Help shape and improve the implementation approach by creating repeatable processes and best practices • Ensure customers realise value from the platform and implementations support long-term success

🎯 Exigences

• 3+ years' experience in an Implementation Consultant, Professional Services, Technical Delivery, or similar customer-facing SaaS role • Proven experience managing software implementations from requirements gathering through to go-live • Strong understanding of system integrations and experience with CRM, ERP, DMS, or other business systems • Excellent project management and organisational skills • Ability to manage multiple workstreams and priorities • Ability to work with technical and non-technical stakeholders and translate complex requirements into clear actions and outcomes • Strong problem-solving skills • Excellent written and verbal communication skills • Experience producing project documentation, Statements of Work (SOWs), and implementation plans • Comfortable working independently and taking ownership with minimal supervision • Ability to remain calm and effective in fast-paced environments, particularly during critical delivery and go-live phases • Experience within automotive technology, dealership software, or SaaS platforms would be advantageous • Proactive, hands-on approach with a continuous improvement mindset • Keyloop doesn’t require academic qualifications for this position; selection is based on experience and potential, not credentials

🏖️ Avantages

• Collaborate and learn from industry experts from all over the globe • Training and support to try new things, adapt to quick changes, and explore different paths • Career development through investment in employee development • Inclusive work environment and culture • Performance-based pay and benefits • AI tools and training to boost creativity and productivity

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