Director, Customer Partner

🕒 il y a 22 jours

🏛️ District of Columbia, Maryland, +2 états de plus – Distant

🏛️ District of Columbia – Remote 🦀 Maryland – Remote ⚔️ Virginia – Remote ☕ Washington – Remote

💵 $177 720 - $319 800 / an

⏰ Temps Plein

🔴 Expert

👔 Directeur

🦅 Parrain de Visa H1B

Cette entreprise a parrainé des visas H1B par le passé.

👻 Score fantôme 0%

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Kyndryl

Site WebLinkedInTous les Emplois

10 000+ employés

Fondée en 2021

💼 Conseil

📦 Logistique

🏥 Santé

Consulting • Logistics • Healthcare

Kyndryl est un acteur de premier plan des services d’infrastructure IT, au service de milliers d’entreprises dans le monde. L’entreprise est spécialisée dans la conception, la construction, la gestion et la modernisation de systèmes d’information complexes et critiques pour l’activité. Kyndryl propose un éventail de services, notamment le conseil IT, les services cloud, la cybersécurité, des solutions data et IA, ainsi que la transformation du digital workplace. Axée sur l’innovation, les partenariats et la co‑création, Kyndryl aide les entreprises à maîtriser la complexité IT et à atteindre l’excellence opérationnelle. La société intervient dans de nombreux secteurs — automobile, santé, banque, et bien d’autres — en apportant son expertise et des solutions adaptées aux enjeux spécifiques de chaque industrie. Son réseau mondial et ses alliances stratégiques permettent aux entreprises de s’adapter à l’évolution du paysage technologique, en garantissant la fiabilité et l’efficacité de leurs systèmes essentiels.

Description

• Build Kyndryl Federal's Defense business in underpenetrated markets • Establish senior customer relationships and identify mission and technology priorities • Develop account-entry strategies and originate qualified pipeline • Shape complex opportunities from early customer engagement through qualification, capture, proposal, negotiation, award, and transition to delivery • Develop and execute growth strategies across Military Departments, Defense Agencies, Combatant Commands, and other Defense mission organizations • Translate Defense mission priorities, funding requirements, appropriations, budget signals, acquisition strategies, modernization triggers, and technology needs into Kyndryl solutions • Establish account penetration, pipeline, signings, revenue, and backlog objectives • Develop customer-specific growth and pursuit strategies • Lead senior customer negotiations and define pricing and commercial strategies • Build strategic customer relationships and advocacy • Lead cross-functional teams through opportunity origination, qualification, capture, teaming, solution development, pricing, proposal preparation, executive reviews, negotiations, and closure • Orchestrate Kyndryl and partner capabilities across consulting, managed services, systems integration, cloud, infrastructure, cybersecurity, data, and artificial intelligence • Ensure effective handoff to delivery and remain engaged in customer outcomes and satisfaction • Build Kyndryl Federal's Defense market presence, go-to-market strategy, partner ecosystem, and competitive position • As the portfolio matures, assume responsibility for customer strategy, account growth, profitability, operational performance, customer satisfaction, and financial outcomes

🎯 Exigences

• 10+ years of relevant Federal market experience, including significant experience supporting the Department of War • Established relationships and demonstrated credibility across Military Departments, Defense Agencies, Combatant Commands, or related Defense mission organizations • Demonstrated personal track record of originating, shaping, and converting substantial Federal technology, consulting, systems integration, or managed services opportunities, including opportunities created before formal solicitation • Strong understanding of the Federal and Defense acquisition lifecycle, appropriations and budget processes, contract vehicles, acquisition pathways, and competitive procurement strategies • Demonstrated success winning in Defense accounts where the organization began with limited incumbent position • Extensive executive customer engagement and relationship-management experience • Experience leading high-value business development, capture, and deal activities end-to-end • Proven ability to lead multidisciplinary teams across sales, consulting, solutioning, delivery, finance, pricing, contracts, and partner organizations • Strong financial and commercial acumen • Knowledge of technology and market trends relevant to Defense modernization • Ability to meet applicable Kyndryl Federal and customer security requirements • Active security clearance appropriate to the targeted Defense market • Bachelor's or master's degree (preferred)

🏖️ Avantages

• Discretionary annual bonus program based on performance • Medical and dental coverage • Disability benefits • Retirement benefits • Paid leave • Paid time off • Employee learning programs and access to certifications, including Microsoft, Google, Amazon, and Skillsoft • Company-wide volunteering and giving platform • Access to state-of-the-art resources and Fortune 100 clients

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