Portfolio Manager

🕒 il y a 21 jours

🎸 Tennessee – Distant

infoinfo

⏰ Temps Plein

🟡 Intermédiaire

🟠 Senior

👔 Manager

🗣️🇺🇸🇬🇧 Anglais requis

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Publiée sur la page carrières de LabConnect, pas via un site d'emploi

Repérée par Remote Rocketship il y a 21 jours

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LabConnect

501 - 1000 employés

Fondée en 2002

🏥 Santé

💊 Pharmaceutique

🧬 Biotechnologie

💰 €24 500 000 Series A - LabConnect en 2017-06

Healthcare • Pharmaceuticals • Biotechnology

LabConnect est un partenaire mondial de solutions de laboratoire central qui fournit des services de laboratoire et de données technologiquement avancés, personnalisés, orchestrés et évolutifs pour soutenir les essais cliniques et le développement de médicaments dans le monde entier. Ses offres incluent des tests bioanalytiques centraux et spécialisés, un soutien radiopharmaceutique, une collecte décentralisée/près du domicile, des kits de collecte personnalisés et des kits à grand volume, des diagnostics compagnons et la validation d'essais, la gestion et l'harmonisation des données, la gestion de projets réglementaires et scientifiques, ainsi qu'un soutien commercial/post-commercialisation. LabConnect sert les promoteurs et CROs dans divers domaines thérapeutiques (oncologie, vaccins, thérapie cellulaire et génique/ATMP, et plus encore), en mettant l'accent sur la supervision des programmes et l'exécution opérationnelle pour la recherche clinique.

Description

• Ensure alignment, communication, and consistency across active and upcoming studies in assigned client portfolios • Develop and maintain portfolio-level tools, templates, dashboards, communication plans, and governance materials • Track and analyze service delivery KPIs, identify trends, and collaborate with leadership on improvement plans • Lead client governance meetings covering program plans, KPIs, risks, and improvement or growth opportunities • Monitor quality, timelines, risks, dependencies, and resources across portfolios • Oversee communication pathways among internal teams, clients, and external partners • Identify and resolve portfolio-wide risks, challenges, and recurring issues • Manage issue-escalation pathways among client stakeholders, study teams, and internal leaders • Partner with business development from bid defense through long-term account strategy • Establish relationships with client decision makers as a senior operational and strategic contact • Develop cross-functional service solutions for unique client requests • Represent the organization at client and investigator meetings, including periodic client visits • Provide strategic guidance, mentorship, and coaching to project teams • Translate novel client or study requirements into scalable operational solutions • Offer performance feedback to functional leads and operational team members • Perform other related duties as assigned

🎯 Exigences

• Bachelor’s degree (B.A./B.S.) from a four-year college or university required • Minimum of three years of experience in clinical research, central laboratory operations, portfolio/program management, or related field required • Experience in customer service and client relationship management is required • Experience interpreting KPIs and operational performance data preferred • Strong ability to interpret technical procedures, regulations, and clinical trial requirements • Ability to write reports and present information clearly to clients and internal leadership • Strong analytical skills, including the ability to calculate and interpret operational metrics • Ability to manage complex problems in dynamic, multi-study environments • Proficiency in Microsoft Office applications (Word, Excel, PowerPoint, MS Project) • Excellent organization, communication, interpersonal, and conflict resolution skills • Strong stress management skills and ability to perform under pressure • Ability to travel up to 25%

🏖️ Avantages

• Equal Opportunity Employer commitment and inclusive workplace • Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job

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