Manager, Clinical Workflow Implementation – iQueue for Inpatient Flow

🕒 il y a 1 mois

🐻 Alaska, Arizona, +30 états de plus – Distant

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💵 $140 000 - $170 000 / an

⏰ Temps Plein

🟠 Senior

🔴 Expert

👔 Manager

🦅 Parrain de Visa H1B

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👻 Score fantôme 0%

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🗣️🇺🇸🇬🇧 Anglais requis

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Logo of LeanTaaS

LeanTaaS

201 - 500 employés

Fondée en 2015

🏥 Santé

💼 Conseil

📦 Logistique

💰 €130 000 000 Series D en 2020-12

Healthcare • Consulting • Logistics

LeanTaaS est une entreprise qui aide les hôpitaux et les prestataires de services ambulatoires à optimiser leur capacité et leurs opérations grâce à l'IA, l'apprentissage automatique et l'analyse prédictive. En s'appuyant sur ces technologies, LeanTaaS permet aux organisations de santé de maximiser la capacité, d'améliorer le retour sur investissement et d'améliorer l'expérience des patients sans nécessiter plus de capital ou de personnel. Leurs solutions se concentrent sur des domaines tels que les blocs opératoires, les centres de perfusion et le flux des patients hospitalisés, visant à simplifier le parcours des patients, optimiser l'utilisation du personnel et réduire l'épuisement professionnel du personnel. L'entreprise propose également la "Transformation as a Service" pour garantir une mise en œuvre réussie et une gestion du changement dans les environnements de santé. Leur suite de solutions iQueue est basée sur le cloud, fournissant des informations et des outils de prévision en temps réel pour améliorer la planification, la gestion de la capacité et la prise de décision, bénéficiant finalement aux patients, aux prestataires et aux résultats financiers du système de santé.

Description

• Lead a portfolio of strategic customer implementations from discovery through go-live, including workflow analysis, solution design, project leadership, and change management planning • Build trusted relationships with executive sponsors, governance teams, and clinical leaders • Facilitate governance meetings, executive business reviews, and strategic discussions • Identify implementation risks, develop mitigation strategies, and ensure successful customer outcomes • Serve as the primary escalation point for customer, operational, and implementation challenges • Oversee implementation standards and identify opportunities for continuous improvement and scalability • Communicate implementation progress, portfolio health, risks, and strategic recommendations to executive stakeholders • Lead, coach, and develop Clinical Workflow Implementation Managers • Provide mentorship, performance feedback, career development, and strategic direction • Monitor team performance, implementation quality, customer satisfaction, and project health • Support hiring, onboarding, workforce planning, and performance management • Establish implementation best practices, methodologies, repeatable playbooks, tools, and operational processes • Apply knowledge of inpatient hospital operations, patient throughput, bed management, admissions, transfers, and discharge workflows • Collaborate cross-functionally on implementation processes, product roadmap insights, case studies, and user community engagement • Use implementation metrics, customer feedback, and operational data to drive continuous improvement

🎯 Exigences

• Bachelor's degree or equivalent years of related experience • Healthcare background in inpatient operations management, patient flow, capacity management, nursing leadership, or a related clinical specialty • 8+ years of experience working with hospitals or healthcare operations • 5+ years of professional experience in a client- or customer-facing role such as management consulting, implementation management, or customer success • 2+ years of people management experience, including coaching, mentoring, and managing customer-facing teams • Experience building, scaling, or transforming implementation, consulting, or customer-facing operations through process improvement and organizational growth • Demonstrated expertise in patient throughput, bed management, admissions, transfers, discharge planning, and hospital operations • Excellent strategic thinking, organizational agility, and project management skills • Strong analytical thinking, communication, presentation, and relationship-building skills • Proven ability to influence change within complex healthcare organizations using data, problem solving, and change management strategies • Ability to balance direct customer ownership with leading and developing a high-performing team • Willingness to travel 25-50% of the time • RN license or other clinical licensure with significant inpatient hospital experience is a bonus • Graduate degree, Lean or Six Sigma training, healthcare technology or enterprise software implementation experience, and organizational change leadership experience are bonuses • Must be legally authorized to work in the United States • Visa sponsorship is not available for this position

🏖️ Avantages

• Competitive compensation package including target bonus and stock options • 401(k) Match • Comprehensive healthcare benefits • Generous Paid Time Off • Parental Leave • Monthly reimbursement for Skill Building • Monthly reimbursement for Wellness, Transportation, and/or Home Office • Education Reimbursement for select courses/programs

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