Account Coordinator

🕒 il y a 2 jours

🏄 California – Distant

🏄 California – Remote

💵 $24 - $27 / heure

⏰ Temps Plein

🟢 Junior

💰 Responsable de comptes

🚫👨‍🎓 Aucun diplôme requis

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Libertana

Site WebLinkedInTous les Emplois

501 - 1000 employés

⚕️ Assurance santé

🧘 Bien-être

👥 B2C

Healthcare Insurance • Wellness • B2C

Libertana est une entreprise de soins à domicile dédiée à améliorer la qualité de vie des individus grâce à des soins personnalisés et compatissants. Elle propose une large gamme de services, y compris des soins infirmiers qualifiés, des soins de répit, des soins palliatifs et des soins personnels pour les adultes et les enfants. Libertana se concentre sur des soins holistiques, assurant que les clients reçoivent le soutien physique, émotionnel et social dont ils ont besoin pour s'épanouir dans le confort de leur foyer, tout en fournissant divers services communautaires et de logement subventionné.

Description

• The FMS Account Coordinator will report to the Reimbursement Manager and will assist with the process of the Financial Management Services program. • Perform duties such as processing referrals, contacting clients, family members, vendors, and Regional Center Case Managers. • Provide excellent customer service when interacting with vendors and regional center case managers regarding referrals, authorizations, and payments, including communicating with clients and family members. • Primary point of contact for case managers, vendors, clients, and family members. • Process, review, and track referrals, and authorizations. • Maintain, input, update, research and analyze patient account activity to maintain accuracy. • Reviews patient accounts identify any missing information, follows up, and corrects accordingly. • Keep up regular attendance and punctuality are essential for the smooth operation of this company. • Working closely with both regional center case managers and accounting departments. • Prepares reports as needed for census, tracking, and identifying on-reconciled authorizations. • Other duties as assigned.

🎯 Exigences

• 1-2+ years of customer service and billing experience. • Bilingual in English and Spanish preferred. • Excellent customer service and communication/phone skills. • Strong organizational, prioritizing, and analytical skills. • Attention to detail and accuracy in data entry and documentation. • Ability to work with substantial amounts of data and make correct judgments. • Ability to work independently and with others, including management. • Ability to multi-task and prioritize needs to meet required timelines. • Proficiency with Word, Excel, and Outlook (or similar e-mail software applications). • A can-do attitude and willing to jump in to assist with additional tasks.