Director, ETS Operations

🕒 il y a 1 mois

🇺🇸 États-Unis – Télétravail

💵 €135 788 - €150 000 / an

⏰ Temps Plein

🔴 Expert

⚙️ Opérations

🦅 Parrain de Visa H1B

info

🗣️🇺🇸🇬🇧 Anglais requis

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Logo of Lighthouse

Lighthouse

501 - 1000 employés

Fondée en 1995

🤖 Intelligence artificielle

📋 Conformité

💰 €23 000 000 Debt Financing en 2016-08

Legal • Artificial Intelligence • Compliance

Lighthouse est une entreprise spécialisée dans l'eDiscovery et la gouvernance de l'information, utilisant l'intelligence artificielle pour optimiser les résultats juridiques. Elle propose une gamme de services, y compris des enquêtes judiciaires, la révision de documents et la conformité, visant à simplifier les complexités des données auxquelles les équipes juridiques font face. En se concentrant sur la réduction des coûts et l'amélioration de la clarté des données, Lighthouse s'associe avec des industries telles que les services financiers, la santé et la technologie pour élaborer des stratégies juridiques intelligentes et des résultats grâce à des solutions innovantes.

Description

• Provide strategic and hands-on oversight of the Processing function across all locations and vendor partnerships • Lead continuous improvement initiatives to refine workflows and implement best practices • Act as the senior escalation point for high-urgency or complex processing issues • Partner closely with leaders in other groups to ensure end-to-end eDiscovery workflow integration • Develop and refine department KPIs and SLAs to monitor performance • Lead, mentor, and empower a distributed team of Processing Managers and technical specialists • Instill a culture of accountability, continuous learning, and adaptability

🎯 Exigences

• 10+ years of experience in eDiscovery or a related legal technology field • Deep hands-on knowledge of processing workflows and tools (e.g. Nuix, Relativity/RelativityOne) • Proven ability to leverage modern eDiscovery platforms and stay current with industry trends • Strong track record in driving process improvements and organizational change • Skilled in data-driven decision-making and problem-solving under pressure • Excellent communication and stakeholder management skills • Bachelor's degree or equivalent work experience

🏖️ Avantages

• Medical, dental, vision • 401k with company match • Life & AD&D insurance • Short and long-term disability • Telemedicine • Wellness plans • Flexible PTO program • Paid volunteer days • Voluntary insurance options including accident, hospitalization, and critical illness plans

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