Senior Account Manager, All Genders

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Lingoda GmbH

Site WebLinkedInTous les Emplois

201 - 500 employés

Fondée en 2013

📚 Éducation

👥 B2C

Education • B2C

Lingoda GmbH est une école de langues en ligne qui propose des cours interactifs en direct pour diverses langues, notamment l'allemand, l'anglais, le français, l'espagnol et l'italien. Axée sur des expériences d'apprentissage personnalisées, Lingoda propose des classes de taille réduite et des enseignants certifiés de langue maternelle pour aider les étudiants à atteindre efficacement leurs objectifs linguistiques. La plateforme propose un programme complet conçu pour la communication dans le monde réel, soutenu par des outils et des ressources d'auto-apprentissage engageants.

Description

• - Responsible for building, developing, and maintaining strategic customer relationships • - Identifying growth opportunities within existing accounts (upselling & cross-selling) • - Owning and managing the full sales cycle – from needs assessment to deal closure • - Collaborating closely with internal stakeholders to develop tailored customer solutions • - Ensuring efficient, transparent, and customer-centric communication throughout the entire customer journey • - Proactively identifying risks and managing challenges within customer relationships • - Maintaining and leveraging CRM systems to manage pipeline, forecast, and customer activities • - Contributing to the continuous optimization of sales processes and customer experience

🎯 Exigences

• - 2 - 5 years of experience in Key Account Management, B2B sales or similar role • - Strong CRM expertise (HubSpot preferred) • - High ownership, high independence and structured working style • - Fluent in German and English • - Proven track record in acquiring new clients and managing the full sales cycle from prospecting to deal closure. • - Exceptional communication skills with the ability to engage professionally across written, verbal, and digital channels. • - Confident, professional demeanor and the ability to build trust with stakeholders at various levels. • - Proficient in using CRM systems (e.g., HubSpot) for pipeline and customer management.

🏖️ Avantages

• - Approachable leaders and transparent communication - every voice counts at Lingoda! • - Company events and colleagues who are always happy to socialise + budgets towards team building events! • - An inclusive environment with great team spirit and passion for languages • - A well-structured and exciting onboarding process to set you up for success! • - The possibility to work remotely from your home or in the office located in the heart of Berlin • - Learning & development opportunities • - **Free access** to our language classes • - Mental Health programs • - Corporate benefits & pension funds • - 30 vacation days per year • - Free snacks & drinks at the office • - The modern hardware necessary for your work (n/a for freelancers) • - Flexible working hours