Sales Account Manager

🔥 il y a 19 heures

🏈 Ohio – Distant

🏈 Ohio – Remote

💵 $58 000 - $72 500 / an

⏰ Temps Plein

🟢 Junior

💰 Responsable de comptes

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Liquidity Services

Site WebLinkedInTous les Emplois

501 - 1000 employés

Fondée en 1999

🏪 Place de marché

🛍️ eCommerce

🏛️ Gouvernement

Marketplace • eCommerce • Government

Liquidity Services est une place de marché en ligne et une entreprise de récupération d'actifs qui aide les organisations à monétiser les actifs excédentaires, retournés, obsolètes et usagés par le biais d'enchères, de ventes directes et de services de liquidation gérés. L'entreprise offre des solutions industrielles, de détail et gouvernementales, incluant l'évaluation des actifs, la gestion des retours, l'auto-service pour les vendeurs de commerce électronique et le marketing pour maximiser la récupération à travers des centaines de catégories d'actifs. Liquidity Services exploite de nombreuses places de marché et plateformes, servant des milliers de vendeurs et des millions d'acheteurs dans le monde entier pour convertir les actifs excédentaires en liquidités.

Description

• Serve as the primary point of contact for an assigned portfolio of government and public‑sector clients, delivering exceptional service, strategic guidance, and ongoing support to ensure long-term success and retention. • Provide comprehensive training and onboarding—onsite and remotely—via phone, email, and virtual platforms to ensure clients are confident and effective in using the GovDeals auction marketplace. • Drive increased client utilization and performance through regular follow-ups, proactive outreach, and consultative recommendations that help clients maximize auction outcomes and revenue. • Collaborate closely with Territory Business Development Manager to support new client acquisition, strengthen existing relationships, and proactively defend accounts against competitive threats. • Represent GovDeals at conferences, trade shows, and industry events, engaging with current and prospective clients and reinforcing GovDeals’ position as a trusted leader in government asset disposition. • Deliver hands-on, in-field client support, including asset cataloging, gathering detailed descriptions, and photographing items across a variety of indoor and outdoor environments and weather conditions. • Monitor and review client auction listings to ensure high-quality asset presentation, compliance with best practices, and adherence to sound auction standards that protect both client interests and the GovDeals brand. • Identify inactive or underutilized accounts and partner with leadership to develop and execute targeted re-engagement strategies that renew client participation and drive incremental growth. • Present to prospective clients as needed, clearly articulating the value of the GovDeals platform and demonstrating how it supports transparency, efficiency, and revenue generation for public agencies. • Act as a professional ambassador for GovDeals, consistently demonstrating integrity, responsiveness, and expertise when interacting with government entities and the public sector.

🎯 Exigences

• Associate’s degree preferred. Prior coursework or experience related to business, public administration, sales, or customer service is a plus • Minimum of 1+ years of hands-on experience in account management, customer success, client services, or a related client-facing role, preferably within a technology-enabled or service-based environment. • Experience working with government agencies, municipalities, school districts, or other public-sector organizations is strongly preferred, with an understanding of their processes, compliance considerations, and stakeholder dynamics. • Prior experience in a role requiring frequent travel, onsite client engagement, or field-based support is highly desirable. • Strong ability to build, maintain, and grow long-term relationships with government and public-sector clients through trust, responsiveness, and consultative engagement. • Excellent written and verbal communication skills, with the ability to deliver effective training, conduct professional presentations, and clearly articulate platform value to diverse audiences. • Ability to work collaboratively with sales and internal partners to support new client acquisition, protect existing accounts, and deliver a seamless client experience. • Comfortable using web-based platforms, online marketplaces, CRM systems, and standard business software including email, word processing, spreadsheets, and internet tools. • Highly self-motivated with the ability to manage a remote workload, prioritize competing demands, and maintain productivity with minimal supervision. • Capable of providing hands-on assistance including asset cataloging, gathering descriptions, and photographing items in indoor and outdoor environments and varying weather conditions. • Willing and able to travel approximately 60% of the time within the assigned territory to support client needs and attend industry events. • Comfortable navigating changing client needs, environments, and priorities while maintaining a solution-oriented, service-focused approach. • Demonstrates professionalism, credibility, and sound judgment when interacting with government entities, public-sector stakeholders, and the general public.

🏖️ Avantages

• Competitive wages • Healthcare (medical, dental, vision, prescription drugs, FSAs) • 401(k) plan • Paid time off (PTO) and holidays • Paid parental leave • Life and disability insurance • Employee Assistance Program (EAP) • Professional development and tuition assistance