Global Head of Solutions Engineering

🕒 il y a 1 mois

🇺🇸 États-Unis – Télétravail

💵 $150 000 - $220 000 / an

⏰ Temps Plein

🔴 Expert

💻 Ingénieur Solutions

🗣️🇺🇸🇬🇧 Anglais requis

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Lumana

51 - 200 employés

Fondée en 2021

🤖 Intelligence artificielle

☁️ SaaS

🔐 Sécurité

Artificial Intelligence • SaaS • Security

Lumana est une entreprise spécialisée dans la sécurité vidéo utilisant l'IA, offrant une plateforme complète qui combine un logiciel de gestion vidéo alimenté par l'IA et des caméras conformes aux normes NDAA pour automatiser la surveillance, générer des alertes en temps réel, accélérer la réponse aux incidents et extraire des données opérationnelles des vidéos. Ses produits incluent un VMS+ basé sur le cloud, un matériel sur site CORE avec stockage SSD industriel et sauvegarde dans le cloud, des caméras de sécurité modernes, ainsi que des fonctionnalités d'IA telles que la détection de menaces, la reconnaissance de plaques d'immatriculation, la recherche alimentée par l'IA, et des tableaux de bord personnalisables pour les entreprises des secteurs de l'éducation, des administrations, de la vente au détail, de la santé, de la fabrication et de l'hôtellerie.

Description

• Build, lead, and scale a global team of high-impact Solutions Engineers with a strong culture of accountability, curiosity, and continuous learning • Define clear career paths, performance metrics, and development plans for SEs at every stage • Own technical discovery, solution design, demos, and onboarding across enterprise customers • Translate customer needs into clear, actionable technical requirements for Product and Engineering teams • Ensure solutions align tightly to customer outcomes, value realization, and long-term success • Partner with Sales, Product, Marketing, and Customer Success to define and execute GTM strategy • Drive technical strategy aligned to revenue goals, pipeline conversion, and customer satisfaction metrics

🎯 Exigences

• 10+ years in senior technical pre-sales, solutions engineering, or solutions architecture roles within Enterprise SaaS • Proven experience building and scaling pre-sales or SE organizations in high-growth environments • Bachelor’s degree in a technical discipline (Computer Science, Networking, IT, Cybersecurity, Systems Engineering, or related) • Strong understanding of networking fundamentals: HTTP/HTTPS, TLS, TCP/IP, DNS, NAT, DHCP, VLANs, firewalls, PoE, Ethernet, and wireless (802.11) • Experience working with Linux environments, APIs, and scripting or programming languages (Python preferred) • Ability to clearly communicate complex technical concepts to both technical and non-technical audiences • Customer-first mindset with a bias toward action and outcomes • Exceptional problem-solving skills and attention to detail • Comfortable operating in fast-paced, ambiguous environments • Industry certifications are a plus (CCNA/CCNP, CWNA, Security+, Network+, CEH, MCSE, etc.)

🏖️ Avantages

• Health & Wellness: Full medical, dental, and vision coverage • Time Off: 15 days PTO, sick time, and paid holidays • Financial Benefits: 401(k) with employer match + meaningful equity • Parental Leave: Paid time off for growing families • Home Office Setup: Stipend + high-performance gear so you’re set up to win • Competitive Pay: Strong base salary + uncapped commission • Equity & Upside: Own a piece of what you're building • Tools that Work for You: Top-tier tech and modern sales tools

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