Account Manager – Verification Services

🕒 il y a 15 jours

🌵 Arizona, Florida, +20 états de plus – Distant

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💵 $45 000 - $50 000 / an

⏰ Temps Plein

🟢 Junior

💰 Responsable de comptes

🚫👨‍🎓 Aucun diplôme requis

🗣️🇺🇸🇬🇧 Anglais requis

D'où vient cette offre

Publiée sur la page carrières de Lumelight, pas via un site d'emploi

Repérée par Remote Rocketship il y a 15 jours

Toujours ouverte sur le site de Lumelight. Vérifiée il y a 1 heure.

Logo of Lumelight

Lumelight

201 - 500 employés

Fondée en 2025

🏥 Santé

🛡️ Assurance

💼 Conseil

Healthcare • Insurance • Consulting

Lumelight est une entreprise spécialisée dans la conformité et la gestion des avantages sociaux qui aide les employeurs, les courtiers et les systèmes de santé à gérer les risques réglementaires, à optimiser les opérations de gestion des avantages et à réduire les coûts. La société propose des services de conformité, d'analyse des réclamations, de vérification de l'admissibilité des ayants droit, de solutions fiduciaires, d'audits, ainsi que des conseils d'experts seniors et juridiques pour soutenir les déclarations ACA, les examens des PBM et des prescriptions, et l'optimisation des avantages. Lumelight se consacre à améliorer la précision, à réduire la responsabilité des employeurs et à offrir des économies mesurables grâce à un conseil intégré et à des solutions spécialisées.

Description

• Serve Lumelight clients and partners • Manage client relationships and coordinate resources • Oversee project timelines and ensure high-quality deliverables from project kickoff through completion • Plan, coordinate, and track client projects and deliverables • Gather, review, and process client onboarding and implementation materials • Serve as the primary liaison between clients and Lumelight • Facilitate meetings, respond to inquiries, provide status updates, and deliver project reports • Partner with the Data Team on accurate data collection, analysis, and timely client deliverables • Collaborate with cross-functional teams throughout the audit process • Monitor project progress, identify risks, and communicate solutions • Ensure client deliverables are accurate, complete, and meet quality and service standards • Maintain project documentation, client records, and communication logs • Support continuous improvement initiatives • Perform other duties and special projects as assigned

🎯 Exigences

• High School Diploma required; college preferred • Minimum of 1-3 years of experience in client services, account management, project coordination, customer support, or a related field • Experience in health benefits, insurance, healthcare, or professional services preferred but not required • Proficiency with Microsoft Office (Word, Excel, Outlook, PowerPoint, etc.) and video conferencing • Required software: MS Suite, Teams • Demonstrated ability to deliver exceptional service and support to clients with complex needs while managing multiple priorities • Superior problem-solving ability, preferably within a customer environment • Superior account management, time management, and organizational skills • Ability to quickly adapt to multiple priorities • Strong analytical and critical thinking ability • Excellent written and verbal communication • Demonstrated relationship-building skills, including engaging, persuading, debating, and gaining credibility with key parties involved throughout the audit process • Ability to work Monday through Friday, 40 hours a week, following an agreed-upon schedule • Ability to work extended hours and/or weekends during the busiest season of ACA reporting • Minimal travel required

🏖️ Avantages

• Medical, Dental and Vision Benefits • Health Savings and Flexible Spending Account Options • 401(k) with Automatic Company Contribution • Employee Assistance Program • Company-paid Life and Disability Insurance • Paid Time Off • Equipment will be provided to you

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