Account Manager, Customs Compliance

Emploi pas sur LinkedIn

🕒 il y a 1 mois

🌵 Arizona, California, +13 états de plus – Distant

infoinfo

💵 $65 000 - $75 000 / an

⏰ Temps Plein

🟢 Junior

🟡 Intermédiaire

💰 Responsable de comptes

🗣️🇺🇸🇬🇧 Anglais requis

D'où vient cette offre

Publiée sur la page carrières de Magaya Corporation, pas via un site d'emploi

Repérée par Remote Rocketship il y a 1 mois

Toujours ouverte sur le site de Magaya Corporation. Vérifiée il y a 5 heures.

Logo of Magaya Corporation

Magaya Corporation

201 - 500 employés

Fondée en 2001

📦 Logistique

☁️ SaaS

🤝 B2B

💰 Private equity en 2019-05

Logistics • SaaS • B2B

Magaya Corporation est un fournisseur de logiciels pour les opérations logistiques et de chaîne d'approvisionnement. Elle développe des solutions utilisées par les transitaires, NVOCC, courtiers en douane, entrepôts et autres prestataires de services logistiques pour gérer le fret, l'entreposage, le transit, le suivi des expéditions, la facturation et les flux opérationnels connexes. Magaya propose des logiciels de type B2B disponibles sur site et sur le cloud pour automatiser et gérer les processus logistiques et s'intégrer avec les transporteurs, ports et partenaires.

Description

• Own an assigned portfolio of existing customers and develop account strategies to increase recurring revenue, strengthen relationships, and support retention • Meet or exceed individual sales quotas through renewals, cross-sell, upsell, license expansion, product adoption, transaction growth, and other expansion opportunities • Identify whitespace and expansion opportunities through customer discovery • Develop and maintain a healthy sales pipeline and provide accurate, timely revenue forecasts • Conduct regular customer meetings, business reviews, product discussions, demonstrations, and onsite visits • Build relationships with operational users, managers, economic buyers, and executive stakeholders • Lead pricing discussions, contract negotiations, objection handling, and closing • Monitor customer expectations, satisfaction, business needs, risks, and opportunities • Coordinate internal resources across Support, Professional Services, Implementation, Product, Finance, and Accounting during escalations • Set customer expectations regarding processes, service responsibilities, project scope, support interactions, and commercial commitments • Advocate for customers internally while balancing company policies, contractual obligations, and commercial objectives • Handle customer inquiries and work cross-functionally to solve complex business or operational challenges • Maintain accurate account, activity, opportunity, forecast, renewal, and customer information in the CRM and other sales tools • Represent the company at customer meetings, industry conferences, and events • No supervisory responsibilities

🎯 Exigences

• Bachelor's degree from an accredited college or university, or an equivalent combination of education and relevant professional experience • Minimum of 2–3 years of B2B sales, account management, or customer expansion experience • Demonstrated experience carrying and achieving an individual sales or revenue quota • Proven ability to identify, develop, negotiate, and close cross-sell and upsell opportunities within an existing customer base • Strong ability to effectively demonstrate software or product features, connecting technical capabilities to business outcomes and customer needs • Demonstrated knowledge of both import and export regulations • Experience managing a sales pipeline, forecasting revenue, and maintaining accurate opportunity and account information within a CRM • Excellent verbal, written, presentation, and interpersonal communication skills • Licensed Customs Broker (LCB) preferred; equivalent experience or alternative qualifications will be considered • Experience within freight forwarding, logistics, supply chain, transportation technology, customs brokerage, or customs compliance strongly preferred • Working knowledge of customs brokerage and compliance processes, including ACE, ABI, ISF, AES, bonded operations, FTZ, or related customs workflows • SaaS or technology sales experience preferred • Proficiency with CRM and sales productivity tools; Salesforce experience preferred • Ability to travel domestically and internationally to visit customers and attend conferences and events (35% travel) • Must have a personal vehicle to visit customers • Valid driver's license with a clean record • Ability to perform the stated physical demands, including standing, walking, sitting, talking, hearing, climbing, balancing, bending, stooping, kneeling, crawling, and operating machinery controls

🏖️ Avantages

• Work from Home Structure • Paid Time Off Programs • Paid Sick Leave • Paid Holidays • Medical, Vision, Dental • Voluntary Life Plans • Critical Illness and Accident Policies • 401(k) Retirement Plan • Training and development opportunities may be provided if sales targets are missed • Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions

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