Account Manager – Enterprise

🕒 il y a 6 jours

🗣️🇺🇸🇬🇧 Anglais requis

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MedBridge

51 - 200 employés

⚕️ Assurance santé

📚 Éducation

💰 Venture Round en 2021-01

Healthcare Insurance • Education

MedBridge est une entreprise de logiciels d'éducation en santé et de soins aux patients qui propose des solutions innovantes pour permettre aux professionnels de la santé d'améliorer les soins aux patients et de pratiquer efficacement. Offrant une riche bibliothèque de cours de formation continue en ligne basés sur des preuves, des programmes d'exercices à domicile personnalisables, et des outils de soins numériques, MedBridge soutient diverses disciplines incluant la kinésithérapie, l'ergothérapie, l'orthophonie et les soins infirmiers, entre autres. La plateforme est approuvée par plus de 350 000 prestataires de santé et vise à combler l'écart entre le patient et le prestataire grâce à ses ressources complètes et à son contenu orienté par des experts, visant à améliorer les résultats de la santé.

Description

• Lead retention and expansion efforts while meeting or exceeding quota attainment • Develop strategic account growth plans, including annual plans for cross-functional initiatives, new use cases, and stakeholder engagement • Serve as a strategic advisor to C-level and VP-level executives to identify opportunities that align with Medbridge’s evolving solution suite • Lead consultative engagements to uncover client business challenges, build consensus, and influence enterprise-wide decisions • Deeply understand client ecosystems and key success metrics • Partner with internal teams (Product, Strategy, Clinical) to shape and deliver impactful customer outcomes • Lead internal strategic account reviews and communicate client voice to inform product development and go-to-market initiatives • Coordinate across Medbridge stakeholders to align resources, ensure exceptional delivery, and support long-term partnership success

🎯 Exigences

• 10+ Years of Account Management Experience or enterprise customer success experience in a SaaS or healthtech environment • Demonstrated success managing large, complex accounts in the healthcare provider or health system space • Proven ability to influence and build credibility with executive stakeholders • Strong solution selling skills, particularly around complex or evolving product offerings • Ability to identify and scope new opportunities, including technical and operational requirements • Exceptional communication, strategic planning, and presentation skills • Experience navigating healthcare enterprise structures, change management, and value realization • Experience using Salesforce, Tableau, Pendo are all preferred.

🏖️ Avantages

• Equitable benefits • Professional development opportunities • Remote work options

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