Account Manager I-III

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MedImpact Healthcare Systems, Inc.

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1001 - 5000 employés

Fondée en 1988

⚕️ Assurance santé

💊 Pharmaceutique

☁️ SaaS

💰 €1 400 000 Seed Round en 2013-09

Healthcare Insurance • Pharmaceuticals • SaaS

MedImpact Healthcare Systems, Inc. est un gestionnaire de prestations pharmaceutiques qui collabore avec les régimes de santé pour rendre les avantages pharmaceutiques plus accessibles et abordables pour les membres. L'entreprise dessert plus de 20 millions de membres et gère chaque année plus de 40 milliards de dollars de transactions pharmaceutiques. MedImpact offre une variété de services, y compris des rappels de médicaments, la livraison à domicile, et bien d'autres, pour permettre aux individus de gérer efficacement leurs prescriptions. En exploitant la technologie et les ressources, MedImpact vise à offrir un meilleur choix sur le marché des avantages pharmaceutiques et soutient les solutions de santé en assurant un accès pratique et fiable aux médicaments pour ses membres.

Description

• Develops, builds, and maintains solid client business relationships beginning with a positive on-boarding experience and continuing throughout the life cycle of the client • Ensures appropriate levels of service and operational support to assigned clients by understanding and championing clients’ operating requirements throughout the organization • Proactively maintain and improve upon service performance levels and works across the organization to expeditiously resolve issues • Actively leads members of the core client team, and members of the extended team, in successfully meeting client needs and delivering flawless fundamentals • Adheres to strict procedural and quality standards, including thorough and accurate documentation, testing protocols, claims analysis, and thorough understanding of client technical and service specifications • Utilizes project management skills to track milestones and deliverables, provide regular status updates to Leadership internally/externally • Effectively educates the client to MedImpact systems and processes to ensure that the client is fully oriented to MedImpact • Completes special projects as assigned (such as leading workgroups, overseeing projects/development of new system functionality, mentoring/training staff, etc.)

🎯 Exigences

• Bachelor's degree from four-year college or university or equivalent combination of education and experience • A minimum of two (2) years of account management or related client/customer service experience in a healthcare (health insurer, managed care, third party administrator, PBM, or pharmacy) setting • A minimum of one (1) plus years’ proven and demonstrated experience with Project Management or Project Coordination using best practices for project methodology • Two (2) years’ internal MedImpact experience may substitute for this requirement • Must be familiar with healthcare related state and government regulations such as Medicaid, CMS, etc. • Level II: Bachelor's degree from four-year college or university. A minimum of four (4) years of account management or related client services experience, and at least four (4) plus years’ experience with Project Management or Project Coordination using best practices for project methodology. • Level III: Bachelor's degree from four-year college or university. A minimum of six (6) years of account management or related client services experience, and at least six (6) plus years’ experience with Project Management or Project Coordination using best practices for project methodology. • Intermediate to advanced skill set in MS Office, Word, Excel, PowerPoint, Project, and Outlook • Intermediate to advanced knowledge in Visio • Pharmacy Technician license or national certification desired. • Successful completion of MedImpact Internal Certifications required within one (1) year of active employment in role (i.e., MedAccess Certification, Cognos, and Med Coaching Certification).

🏖️ Avantages

• Medical / Dental / Vision / Wellness Programs • Paid Time Off / Company Paid Holidays • Incentive Compensation • 401K with Company match • Life and Disability Insurance • Tuition Reimbursement • Employee Referral Bonus