Director, Global Transparency

Emploi pas sur LinkedIn

🕒 il y a 24 jours

🇺🇸 États-Unis – Télétravail

💵 $150 000 - $200 000 / an

⏰ Temps Plein

🔴 Expert

👔 Directeur

👻 Score fantôme 0%

Ce que ça veut dire : la probabilité que personne ne recrute vraiment pour cette offre.Comment le lire : 60 % ou plus, on pense que c'est une offre fantôme. Un score plus bas est moins inquiétant.Comment on la calcule : ancienneté, republications, postes ouverts vs taille de l'équipe, rapidité de clôture, et si le salaire est indiqué.À noter : une estimation à partir de données publiques, pas un jugement sur l'entreprise. De vraies offres peuvent avoir un score élevé, alors prenez-le comme un indice, pas comme un fait.

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MediSpend

Site WebLinkedInTous les Emplois

51 - 200 employés

🏥 Santé

💼 Conseil

📋 Conformité

Healthcare • Consulting • Compliance

MediSpend est un fournisseur leader de solutions de conformité adaptées aux entreprises des sciences de la vie. En se concentrant sur l'amélioration de la transparence et la minimisation des risques, MediSpend propose une suite complète de solutions de bout en bout qui rationalisent les processus de conformité à travers l'ensemble des organisations. Ses offres comprennent l'engagement des professionnels de santé (HCP), la gestion des leaders d'opinion clés (KOL), la gestion des données, le reporting de transparence et la diligence raisonnable des tiers, entre autres. En fournissant des analyses de données en temps réel et une vue centralisée des données de conformité, MediSpend permet aux parties prenantes d'identifier les risques et d'exécuter efficacement des initiatives stratégiques. L'entreprise permet aux entités des sciences de la vie de développer leurs activités tout en restant conformes aux diverses exigences de reporting mondiales, telles que le Sunshine Act et Open Payments aux États-Unis.

Description

• Provide strategic leadership for MediSpend's Global Transparency software and managed services organization • Ensure execution of customer reporting obligations, regulatory submissions, and operational deliverables across the client portfolio • Build customer stakeholder relationships and identify risks, opportunities, and continuous improvement areas • Lead executive-level engagement for strategic and at-risk customers • Oversee customer transition from Implementation to Customer Success and Managed Services • Maintain expertise in global and state transparency regulations, industry trends, and reporting requirements • Establish operational standards for accurate, timely, and compliant regulatory reporting • Lead initiatives to increase automation, reduce operational risk, and improve scalability • Develop governance processes for regulatory change management, reporting quality, audit readiness, and operational controls • Ensure customer reporting deadlines, service level commitments, and quality metrics are achieved • Serve as business leader and subject matter expert for Global Transparency solutions • Partner with Product Management on enhancements improving customer experience, operational efficiency, and compliance • Collect customer and team feedback to identify product and process improvements • Support customer discussions regarding regulatory interpretation, industry best practices, and reporting strategy • Lead, mentor, and develop Global Transparency Operations, Delivery, and Customer Success teams • Define organizational structure, roles, performance expectations, and accountability • Establish processes for regulatory reporting, escalations, managed services delivery, regulatory change management, and product feedback • Develop KPIs and dashboards measuring quality, productivity, customer satisfaction, service performance, and team effectiveness • Partner with Implementation, Product, Engineering, Customer Success, and Sales on onboarding, platform improvements, adoption, retention, references, and expansion • Represent MediSpend at industry conferences, customer forums, and regulatory working groups • Build executive relationships with pharmaceutical, biotech, and medical device organizations • Lead executive business reviews and strategic customer planning • Identify opportunities to expand customer utilization and improve customer value

🎯 Exigences

• 10+ years of experience in life sciences transparency, commercial compliance, managed services, or SaaS operations • 5+ years of leadership experience managing customer-facing operational teams • Deep knowledge of U.S. Federal, State, and global transparency reporting requirements • Experience supporting enterprise pharmaceutical, biotechnology, or medical device organizations • Demonstrated success leading large-scale operational teams while improving customer satisfaction, quality, and operational efficiency • Experience working within a cloud-based SaaS environment • Strong understanding of customer success, managed services, and enterprise software delivery • Bachelor's degree required; advanced degree preferred • Executive leadership and customer relationship management • Strategic planning with strong operational execution • Data-driven decision-making utilizing KPIs, reporting, and operational analytics • Cross-functional leadership across Product, Engineering, Customer Success, Sales, and Regulatory teams • Continuous process improvement and operational scalability • Risk management, quality assurance, and regulatory governance • Financial and resource management, including forecasting and capacity planning • Exceptional communication, presentation, and executive stakeholder management • Ability to lead organizational change while fostering a high-performing, customer-focused culture • Reliable high-speed internet access suitable for professional remote work • Safe, ergonomic, and confidential home-office workspace

🏖️ Avantages

• Merit-based compensation – Competitive base salary plus bonus • Work from anywhere – Roles are open to candidates located anywhere in the US (United States) • Unlimited PTO (Paid Time Off), including Paid Holidays and Sick Leave • 401k+ Match • Comprehensive health, dental, and vision insurance • Paid Parental Leave • Health and wellness perks including life & disability insurance, healthcare funding options like FSAs (Flexible Spending Accounts) and HSAs (Health Savings Account), Dependent Care, an EAP (Employee Assistance Program) program, discounts, Learning and Development • Limited travel may be required for occasional team meetings, training sessions, or business events • Reasonable accommodations in accordance with the Americans with Disabilities Act (ADA) and other applicable laws

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