Relationship Manager

🕒 il y a 2 mois

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meistro GmbH

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51 - 200 employés

⚡ Énergie

🤝 B2B

Energy • B2B

meistro GmbH est un fournisseur de services énergétiques à 360 degrés pour les petites et moyennes entreprises en Allemagne, offrant un approvisionnement en électricité et gaz commercial, du conseil en énergie, ainsi que la réalisation et l'exploitation de projets photovoltaïques solaires. L'entreprise propose des tarifs énergétiques durables certifiés TÜV, des contrats dynamiques et à prix fixe, du marketing direct et des contrats énergétiques, et soutient ses clients avec des audits, des mesures d'efficacité et des conseils de financement. meistro se concentre exclusivement sur les clients professionnels et met l'accent sur la durabilité, le service personnalisé et les partenariats à long terme.

Description

• Responsibility for building, maintaining and further developing long-term client relationships. • Analysis of client needs and derivation of individual solution approaches. • Proactive advising on the group’s products and services. • Development of strategies for customer retention and revenue growth. • Coordination and interface management between clients and internal specialist departments. • Monitoring customer satisfaction and conducting regular feedback and strategy meetings. • Preparation of proposals, presentations and contractual documents. • Monitoring market and competitor developments. • Active incorporation of customer feedback into the further development of products and services. • Preparation and presentation of relevant customer and revenue metrics (reporting).

🎯 Exigences

• Completed degree in business, sales, communications or a comparable qualification. • Several years of professional experience in account management, sales, customer success or relationship management. • Strong communication and empathetic skills. • Structured, independent and solution-oriented working style. • Confident manner and strong negotiation skills. • High customer and service orientation. • Analytical thinking and a good understanding of business contexts. • Willingness to travel for client and project appointments (within Germany).

🏖️ Avantages

• Remote work: Flexible working arrangements are standard with us. • Modern headquarters in Ingolstadt: Enjoy an inspiring workplace with state-of-the-art equipment, a relaxation room with a massage chair and an urban rooftop terrace. • Individual training and development: Together we will develop a tailored professional development plan. • First-class work equipment: You will receive everything you need for efficient work from day one. • Security & benefits: Company pension plan, occupational disability and accident insurance. • Events & culture: Regular exceptional events and monthly culture lunches. • Additional benefits: We are open to special requests or ideas.