Coach Development Manager

🕒 il y a 1 mois

🇺🇸 États-Unis – Télétravail

⏰ Temps Plein

🟠 Senior

🔴 Expert

👔 Manager

👻 Score fantôme 23%

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🗣️🇺🇸🇬🇧 Anglais requis

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Logo of Mento

Mento

51 - 200 employés

Fondée en 2020

☁️ SaaS

👥 RH Tech

🤝 B2B

💰 €5 950 000 Seed Round - Mento en 2023-02

SaaS • HR Tech • B2B

Mento est une plateforme de coaching qui aide les entreprises à développer des leaders et à accélérer la croissance professionnelle grâce à un coaching et un mentorat personnalisés dispensés par des opérateurs expérimentés. La plateforme associe des leaders à des coachs ayant occupé des rôles similaires, effectue des appariements basés sur le rôle, les objectifs et le style de travail, et utilise une couche de coaching AI pour maintenir les sessions connectées et axées sur les résultats commerciaux. Mento se positionne comme une solution axée sur la performance, orientée vers les entreprises, avec des résultats mesurables et un réseau de coachs sélectionnés pour les équipes des entreprises.

Description

• Facilitate Mento training programs alongside the Head of Coaching and independently as mastery develops • Conduct and aggregate training and quality reviews • Identify individual development needs and patterns across the coach population • Support ongoing coach development through practice, feedback, mentor coaching, and programming • Help coaches develop within Mento’s shared standards while preserving individual experience, perspective, and style • Turn recurring developmental needs into scalable tools, resources, and learning experiences • Interview and assess prospective Mento coaches against Mento’s coaching standards • Identify quality and performance patterns and translate them into developmental feedback • Codify successful coach practices to strengthen selection and assessment systems • Partner with the Head of Coaching to evolve coach trainings for scale • Build and test systems, materials, and experiences for scaled training • Increase training capacity without reducing rigor or quality • Create a repeatable Train-the-Trainer playbook • Improve Mento’s coach-development architecture across the coach lifecycle • Build a first-year development pathway covering ongoing practice, feedback, programming, and growth • Support development of an integrated ICF coach-specific training experience • Support Mento’s ICF accreditation requirements and accredited training evolution • Capture and codify methodology, judgment, and practices for recruiting, training, assessing, and developing coaches • Turn repeatable practices into frameworks, tools, playbooks, and learning experiences • Distinguish expert human judgment from teachable, systematizable, automatable, or asynchronous work • Test and iterate systems to improve efficiency without lowering quality • Shape and own coach programming and community building • Translate partner context into useful guidance for coaches • Stay close to coaches’ experiences and surface patterns, needs, and opportunities • Collaborate with Coaching, Operations, and cross-functional teams

🎯 Exigences

• Active ICF PCC credential • 10+ years of professional experience, including meaningful coaching experience • Experience training, developing, supervising, or mentor coaching other coaches • Strong facilitation experience with both small and larger groups • Experience working inside a startup, technology company, or similarly fast-moving environment • Strong judgment about excellent coaching and ability to articulate why • Ability to distinguish individual coaching style from coaching quality • Skill in giving clear, specific developmental feedback to experienced professionals • Ability to identify patterns across coaching interactions and developmental needs • Ability to understand, capture, simplify, and scale effective practices • Ability to identify where human judgment adds value and where technology, process, or asynchronous learning can be used • Comfort building while systems are still evolving • Warm, direct, highly relational style that earns trust with experienced coaches

🏖️ Avantages

• Fully Remote - ability to work from anywhere with bi-annual team offsites • Competitive salary and equity • Medical, dental, vision, and a 401k plan • Unlimited vacation • $500 home office stipend • Access to your own Mento Coach • Flexible and autonomous work environment • Continuous learning and professional development • Remote-first work culture

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