Coach Recruiter – Operations Coordinator

🕒 il y a 10 jours

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Mento

Site WebLinkedInTous les Emplois

51 - 200 employés

Fondée en 2020

☁️ SaaS

👥 RH Tech

🤝 B2B

💰 €5 950 000 Seed Round - Mento en 2023-02

SaaS • HR Tech • B2B

Mento est une plateforme de coaching qui aide les entreprises à développer des leaders et à accélérer la croissance professionnelle grâce à un coaching et un mentorat personnalisés dispensés par des opérateurs expérimentés. La plateforme associe des leaders à des coachs ayant occupé des rôles similaires, effectue des appariements basés sur le rôle, les objectifs et le style de travail, et utilise une couche de coaching AI pour maintenir les sessions connectées et axées sur les résultats commerciaux. Mento se positionne comme une solution axée sur la performance, orientée vers les entreprises, avec des résultats mesurables et un réseau de coachs sélectionnés pour les équipes des entreprises.

Description

• Own and evolve coach recruiting • Manage the systems and daily momentum needed to scale a high-volume coach recruiting funnel, moving candidates from sourcing, referrals, and application review through interviewing, selection, and hiring. • Create a thoughtful candidate experience that reflects Mento’s culture and quality standards, and enables us to continue to attract top coaches. • Use AI, automation and data tracking to improve and evolve every stage of the process. • Set new coaches up for success from onboarding through activation • Manage the coach journey from offers through onboarding, training and coach readiness. • Ensure new coaches have a clear, organized, and supportive path to activation. • Improve onboarding and training workflows using AI, automation, templates, along with feedback and data analysis to identify gaps and recommend improvements. • Drive ongoing coach operations • Own the day-to-day workflows that keep the coach community running effectively while maintaining high coach satisfaction. • Manage coach communications, operational requests, documentation, process updates, and recurring programs. • Identify trends, gaps, bottlenecks, and recurring issues across the coach lifecycle and develop practical and AI-first solutions. • Partner cross-functionally to improve handoffs, clarify ownership, and ensure coaches receive timely support. • Help operationalize new coach programs, policies, tools, and product changes, using data and feedback to evaluate their effectiveness. • Build AI-first systems across the coach lifecycle • Use AI to redesign recruiting and operational workflows while preserving strong human judgment and connection. • Build prompts, automations, frameworks, dashboards, and lightweight tools that reduce manual work and improve consistency. • Test new approaches, measure their impact, gather feedback, and iterate based on quality, efficiency, and candidate and coach experience.

🎯 Exigences

• You thrive with end-to-end ownership • You use AI to build and evolve systems. • You balance strategy with hands-on execution. • You create exceptional human experiences. • You use data to drive action. • You care about coaching and human development.

🏖️ Avantages

• Fully Remote - ability to work from anywhere with bi-annual team offsites • Competitive salary and equity • Medical, dental, vision, and a 401k plan • Unlimited vacation (We actually mean this! it's important to keep yourself fresh) • $500 home office stipend • Access to your own Mento Coach