Field Service Technician – Laboratory Equipment

🕒 il y a 1 mois

🌽 Illinois – Distant

🌽 Illinois – Remote

⏰ Temps Plein

🟡 Intermédiaire

🟠 Senior

🔧 Ingénieur Service Itinérant

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Metrohm USA

Site WebLinkedInTous les Emplois

201 - 500 employés

Fondée en 2009

🏭 Fabrication

🔬 Science

⚕️ Assurance santé

Manufacturing • Science • Healthcare Insurance

Metrohm USA est un fournisseur leader d'instruments de haute précision et de solutions pour l'analyse chimique. L'entreprise se spécialise dans la chimie analytique, offrant une gamme diversifiée de produits incluant des systèmes de titration, de chromatographie ionique et des équipements de spectroscopie. Metrohm USA s'engage à offrir un service client et un support exceptionnels, garantissant que les clients ont accès aux technologies et applications les plus avancées pour leurs besoins analytiques.

Description

• Perform preventative maintenance and basic service on Metrohm laboratory instruments at customer sites. • Troubleshoot and repair instrumentation issues as needed. • Provide technical support to customers in person, by phone, email, and Microsoft Teams. • Document service activities and maintain service records. • Build and maintain positive relationships with customers and internal partners. • Effectively manage and prioritize service requests across a large geographic territory. • Attend training programs at Metrohm USA headquarters in Tampa, Florida.

🎯 Exigences

• Strong mechanical aptitude and troubleshooting skills. • Ability to test, diagnose, and repair technical equipment. • Excellent organizational and time-management skills. • Strong customer service and communication skills. • Ability to work independently while collaborating effectively with internal teams. • Valid driver's license and ability to travel throughout the assigned territory. • Associate's or Bachelor's degree in Chemistry, Engineering, or another STEM-related field. • Laboratory experience, including familiarity with laboratory equipment and practices. • Previous technical service, maintenance, or field service experience. • Experience traveling for work.

🏖️ Avantages

• Medical, dental, and vision insurance • Company-paid basic life insurance • Company-paid disability coverage • 401(k) with generous company match • Paid time off • Paid company holidays • Company vehicle • Company laptop • Company cell phone