Email and SMS Account Manager

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Mint Source

Site WebLinkedInTous les Emplois

11 - 50 employés

Fondée en 2023

💼 Conseil

🎯 Recrutement

🤝 B2B

Consulting • Recruitment • B2B

Mint Source est un cabinet de recrutement qui aide les entreprises à éliminer les obstacles liés à l'embauche en recherchant et en plaçant rapidement et de manière fiable des talents en télétravail. L'entreprise met l'accent sur la rapidité et la valeur, affirmant avoir aidé plus de 40 équipes, pourvu plus de 150 postes en moins de 14 jours avec un taux de rétention de 83 %. Elle propose des frais fixes, sans frais généraux pour le recruteur, et un modèle à risque réduit qui permet de placer un premier candidat avant de facturer. Mint Source se concentre sur les services de recrutement axés sur l'employeur et le placement de talents à distance.

Description

• Manage a portfolio of email and SMS client accounts with varying levels of involvement, from high-touch strategic relationships to light maintenance accounts, starting with around 8 accounts and growing week by week to 10+ at full capacity • Lead weekly calls with clients and with the internal team supporting your accounts • Set the strategy for each account, including campaign calendars, flow priorities, and side projects • Create and brief tasks for the creative team in ClickUp based on each client's workload • Read and interpret performance data across Klaviyo, Omnisend, and other email platforms to guide account decisions • Delegate copy and email uploads to junior account managers and review their output • Keep clients updated with proactive, structured communication over Slack and regular meetings • Monitor account health, spot risks early, and act before they become retention problems • Stay current on email and SMS trends and bring fresh ideas to your accounts

🎯 Exigences

• 3-5 years of experience managing client accounts in email, SMS, or lifecycle marketing, ideally agency-side • Experience handling multiple client accounts at once and a clear understanding of what it takes to keep that many relationships healthy • Hands-on familiarity with Klaviyo, Omnisend, HubSpot, ActiveCampaign, and most major email platforms • Comfortable working across Slack, ClickUp, and Figma • An understanding of what it takes to scale a DTC brand, with the flexibility to apply email thinking to non-ecommerce clients too • An outgoing, proactive communicator who stays resilient and calm under pressure • Strong attention to detail paired with creativity and problem-solving • A plus, not a dealbreaker: hands-on design skills for same-day edits, an eye for design, and case studies or a portfolio of past client work

🏖️ Avantages

• Competitive compensation discussed individually based on experience and location • A fully remote role with a 50/50 balance of collaboration and independent ownership • Regular structured feedback through weekly and monthly check-ins • Real growth headroom as the agency scales and your portfolio grows • Back-office support from Mint Source for payroll, onboarding, and HR