Executive Vice President, Managed Services

🕒 il y a 1 mois

🗽 New York – Distant

🗽 New York – Remote

⏰ Temps Plein

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👔 Vice-président

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Miratech

Site WebLinkedInTous les Emplois

501 - 1000 employés

Fondée en 1989

🤝 B2B

💼 Conseil

☁️ SaaS

💰 Private Equity Round en 2022-04

B2B • Consulting • SaaS

Miratech aide les visionnaires à changer le monde. Nous sommes une entreprise mondiale de services IT et de conseil qui réunit l’innovation des grandes entreprises et celle des start-up. Aujourd’hui, nous accompagnons la transformation digitale des plus grands groupes de la planète.

Description

• Define and execute short- and long-term strategic, commercial, and financial objectives for Managed Services, ensuring alignment with Miratech’s overall growth strategy. • Build, lead, and scale Managed Services as a dedicated business area, driving sustainable revenue growth, profitability, operational excellence, and customer value. • Own business performance, including recurring revenue growth, margin improvement, forecasting, financial planning, operational efficiency, and investment governance. • Develop and implement business plans, operating models, commercial frameworks, and investment priorities in partnership with Sales, Delivery, Finance, and other functions. • Scale Managed Services by building repeatable managed services models, standardized processes, automation capabilities, and structured client management practices. • Define and manage the end-to-end customer lifecycle, including commercial conversion, onboarding, service delivery, renewals, expansion, and customer success. • Perform other duties as may be required consistent with the purpose of this role.

🎯 Exigences

• Demonstrated success owning or significantly influencing P&L performance, including revenue growth, profitability, forecasting, investment decisions, and operational scaling. • Strong experience in IT services, managed services, cloud services, consulting, digital transformation, enterprise technology, or a similar business model. • Experience developing and scaling commercial offerings, productized services, managed service frameworks, or recurring revenue business models. • Strong understanding of customer lifecycle management, including enterprise sales, strategic account growth, renewals, customer success, and executive stakeholder engagement. • Excellent leadership, communication, negotiation, and decision-making skills, with the ability to influence senior stakeholders and lead diverse, cross-functional teams.

🏖️ Avantages

• Culture of relentless performance : join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth. • Competitive pay and benefits : enjoy a comprehensive compensation and benefits package, including health insurance, language courses, and a relocation program. • ForeverRemote work culture : make the most of the flexibility that comes with remote work. • Growth mindset : reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility, and internship opportunities. • Global impact : collaborate on impactful projects for top global clients and shape the future of industries. • Welcoming multicultural environment : be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events. • Social sustainability values : join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality.