Partner Success Manager

Emploi pas sur LinkedIn

🕒 il y a 7 mois

🗽 New York – Distant

info

💵 $90 000 - $120 000 / an

⏰ Temps Plein

🟢 Junior

🟡 Intermédiaire

🏆 Customer Success

🗣️🇺🇸🇬🇧 Anglais requis

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Logo of Major League Hacking

Major League Hacking

11 - 50 employés

Fondée en 2012

📚 Éducation

🎮 Jeux vidéo

🤝 B2B

💰 Convertible Note en 2022-04

Education • Gaming • B2B

Major League Hacking (MLH) est une communauté mondiale dédiée à l'autonomisation de la prochaine génération de développeurs à travers des hackathons et des événements de codage. Ils organisent divers événements comme la Semaine Mondiale du Hack et fournissent des ressources telles que des stages, des emplois et des opportunités éducatives pour les étudiants intéressés par la technologie et le développement de logiciels. Leur mission est de promouvoir l'apprentissage et la collaboration parmi les technophiles en herbe, s'associant souvent avec des entreprises technologiques de premier plan pour faciliter le développement des compétences et le réseautage.

Description

• Maximize the performance of developer-facing campaigns and programs • Build strong relationships with key enterprise customers • Craft compelling narratives about impact & ROI through data and stories • Lead Key Accounts and build strong relationships across client functional groups • Onboard and Launch new sponsors and clients • Monitor and analyze key success metrics and deliver partner impact reports • Act as a key component to ensure partners' products are useful and intuitive for community members • Responsible for ensuring partners’ expectations are met correctly on the ground • Work with partners to reassess needs and investment with MLH, seeking opportunities to upsell as appropriate

🎯 Exigences

• 2-4 years of professional experience in a role that required interfacing directly with enterprise customers like Customer Success or Sales Engineering. • Demonstrated ability to use data to craft compelling customer stories, and to present information and reporting to clients in a compelling way • Familiarity with technical software and/or hardware development. You don’t need to be a developer, but you must be comfortable speaking to a technical customer. • Strong project or program management skills, with experience leading and implementing high-impact projects with cross-functional teams. • Demonstrated ability to problem solve in complex situations with minimal guidance; strong attention to detail. • Excellent oral/written communication, interpersonal, and analytical skills. • Willingness to travel and occasionally work weekends (ex. attending a hackathon with a key customer). • Passionate about technical education, communities, and open source software.

🏖️ Avantages

• Competitive salary • Equity options • Medical, dental, vision benefits, and 401K • Unlimited PTO • Travel opportunities

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