Senior Account Manager

🕒 il y a 18 jours

🇺🇸 États-Unis – Télétravail

⏰ Temps Plein

🟠 Senior

💰 Responsable de comptes

🗣️🇩🇪 Allemand requis

🗣️🇺🇸🇬🇧 Anglais requis

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Repérée par Remote Rocketship il y a 18 jours

Toujours ouverte sur le site de Momentus Technologies. Vérifiée il y a 2 heures.

Logo of Momentus Technologies

Momentus Technologies

201 - 500 employés

Fondée en 1985

💼 Conseil

📦 Logistique

📣 Marketing

Consulting • Logistics • Marketing

Momentus Technologies est une entreprise qui propose une plateforme logicielle de gestion d'événements et de lieux basée sur le cloud, conçue pour les centres de congrès, les campus d'entreprises et universitaires, les stades et arènes, les centres des arts de la scène, les centres de conférence et d'autres lieux spécialisés. Leur suite de produits (Momentus Enterprise, Momentus Elite, Momentus WeTrack) centralise la réservation, la planification, les opérations, la gestion des ressources et des risques/incidents, le CRM, les paiements et les analyses pour aider les lieux à augmenter le nombre de réservations, rationaliser les opérations, améliorer les revenus et offrir des événements sûrs et efficaces. La plateforme cible les organisations de taille moyenne à grande et met l'accent sur la coordination en temps réel entre les départements, le reporting et l'évolutivité.

Description

• Build and maintain strong relationships with key clients • Serve as the main liaison between clients and internal teams • Balance account management with new-logo acquisition and build a qualified prospect pipeline • Convert sales opportunities into revenue against established sales quotas • Identify growth opportunities within existing accounts and develop upselling and cross-selling strategies • Collaborate with product, marketing, and support teams to tailor solutions to client needs • Lead strategic account planning, quarterly business reviews, and renewal strategies • Negotiate contracts and renewals with a focus on value creation and long-term success • Monitor account health and proactively address issues or risks • Track account performance, client feedback, and usage metrics • Pursue and close strategic new-business opportunities aligned with target markets or current client portfolios

🎯 Exigences

• 3+ years of experience in Account Management in a B2B SaaS environment • Proficiency in both German and English, written and oral • Proven ability to manage and grow key accounts, drive retention, and deliver exceptional client experiences • Experience in the Events & Venue industry highly preferred • Strong interpersonal, communication, and relationship-building skills • Confidence in negotiation and problem-solving, with a proactive and client-first mindset • Experience using CRM platforms, Salesforce preferred, and other client management tools • Ability to manage multiple accounts and priorities with strong project management skills • Excellent presentation and storytelling abilities in one-on-one and group settings • Strategic understanding of sales cycles, business value, and customer lifetime value • Willingness to travel occasionally for client meetings and events (10–15 trips per year) • Must reside in an eligible U.S. state that does not currently mandate salary disclosure in job postings; candidates residing in California or other states with active pay transparency laws will not be considered

🏖️ Avantages

• Equal opportunity employer committed to diversity, inclusion, and workplace accessibility • Reasonable accommodations during recruitment and on the job • Occasional travel to client meetings and events (10–15 trips per year)

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