Outreach Specialist

Emploi pas sur LinkedIn

🕒 il y a 1 mois

🇺🇸 États-Unis – Télétravail

💵 $35 360 - $49 920 / an

⏰ Temps Plein

🟡 Intermédiaire

🟠 Senior

🦅 Parrain de Visa H1B

Cette entreprise a parrainé des visas H1B par le passé.

👻 Score fantôme 0%

Ce que ça veut dire : la probabilité que cette offre reste ouverte sans recrutement actif.Comment le lire : 60 % ou plus, on pense que c'est une offre fantôme. Un score plus bas est moins inquiétant.Comment on la calcule : ancienneté, republications, postes ouverts vs taille de l'équipe, rapidité de clôture, et si le salaire est indiqué.À noter : une estimation à partir de données publiques, pas un jugement sur l'entreprise. De vraies offres peuvent avoir un score élevé, alors prenez-le comme un indice, pas comme un fait.

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Motion.

Site WebLinkedInTous les Emplois

11 - 50 employés

🏥 Santé

🧘 Bien-être

🤖 Intelligence artificielle

💰 €4 800 000 Venture Round en 2017-08

Healthcare • Wellness • Artificial Intelligence

Chez Motion, nous réunissons des ingénieurs, des designers, des data scientists, des opérateurs et des cliniciens pour réimaginer la façon dont nous prenons soin des blessures et des douleurs corporelles.

Description

• Conduct high-volume outbound calls to targeted patients using predetermined lists and attempt schedules • Manage multiple outreach attempts per patient within defined SLAs • Engage patients professionally by phone for most of the workday • Guide conversations while maintaining warmth and integrity • Introduce Motion MSK as a care solution to patients unfamiliar with the company • Build trust through active listening, validation, and personalized education • Tailor messaging to patient needs • Ethically convert patients into care aligned with their needs • Maintain clear, detailed documentation in internal systems • Capture actionable information for providers • Track patient outreach status and next steps • Schedule first appointments within defined timelines • Ensure timely follow-up and adherence to outreach and scheduling SLAs

🎯 Exigences

• Patient-first mindset with a compassionate, empathetic approach • 3+ years of professional experience, preferably in healthcare, patient services, care coordination, or similar patient-facing environments • Experience working in high-volume call environments, ideally with outbound outreach responsibilities • Comfortable spending the majority of the workday on the phone while meeting structured outreach and performance expectations • Strong communication and consultative conversation skills • Ability to follow structured workflows or scripts while exercising sound judgment and adaptability • Experience engaging diverse populations and navigating hesitant or challenging conversations • Highly self-directed, able to work independently and manage time effectively in a remote environment • Ability to work Pacific time zone hours • Private, secure remote workspace that protects PHI and supports HIPAA-compliant patient interactions • Bachelor’s degree in a related field preferred • Working knowledge of musculoskeletal care, physical therapy, kinesiology, exercise science, or related fields preferred • Experience in startup or high-growth environments preferred • Spanish speakers strongly encouraged to apply

🏖️ Avantages

• Dental and vision plans 100% company-paid • Medical plans up to 90% company-paid • 24/7 virtual care • Family building assistance • HSA plans with up to a $1,000 company contribution • FSAs • Retirement plans with 100% company match on up to 4% of salary • 16 days of PTO to start • Additional week of PTO at 3-year anniversary • 12 company holidays • 1 floating holiday annually • Paid parental leave • Paid bereavement leave • Paid jury duty leave • Free 24/7 mental health resources • Company-paid life insurance and AD&D • Voluntary short-term and long-term disability options • Fully remote work arrangement