Director of SST Operations

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Avenu Insights & Analytics

Site WebLinkedInTous les Emplois

501 - 1000 employés

Fondée en 1978

🏛️ Gouvernement

📋 Conformité

☁️ SaaS

Government • Compliance • SaaS

Avenu Insights & Analytics est une entreprise dédiée à l'amélioration de la récupération des recettes et de la conformité pour les gouvernements locaux et régionaux. L'entreprise offre une gamme complète de services et de solutions logicielles visant à maximiser la transparence et l'efficacité opérationnelle tout en aidant les contribuables à satisfaire leurs obligations. Grâce à son expertise en audit de conformité, transformation numérique et gestion des dossiers publics, Avenu collabore avec les entités gouvernementales pour identifier de nouvelles opportunités de revenus et optimiser les services aux citoyens.

Description

• Partner with the DMV Business Unit General Manager to define and execute the strategic vision for the self-service terminal (kiosk) business. • Identify and evaluate new market opportunities, partnerships, and product/service expansions that drive sustainable growth. • Monitor industry trends, regulatory changes, and emerging technologies to continuously evolve the business strategy. • Drive innovation in self-service solutions, including enhancements to user experience, accessibility, digital and AI integration. • Partner to own the P&L, including budgeting, drive revenue growth, and margin expansion, and lead planning and forecasting. • Build trusted relationships, anticipate customer needs, and deliver meaningful outcomes. • Establish and maintain executive-level relationships with state agencies, DMV stakeholders, and strategic partners. • Oversee end to end operations, drive cross functional execution, and implement scalable processes and systems. • Provide coaching, mentorship, and performance management to develop future leaders.

🎯 Exigences

• Bachelor’s degree required, MBA or advanced degree preferred. • 8+ years of progressive leadership experience, with significant responsibility for business unit performance, operations, or general management. • Demonstrated success owning or co-owning P&L and delivering measurable financial results in a growth-oriented environment. • Experience scaling a product, platform, or service offering, ideally in a technology-enabled or SaaS environment. • Strong understanding of operational management, including process design, performance optimization, and cross-functional execution. • Proven ability to build and lead high-performing teams, including hiring, developing, and retaining top talent. • Experience managing complex customer relationships, including government or enterprise clients. • Familiarity with regulated environments and the ability to navigate multi-jurisdictional requirements. • Experience working with hardware-enabled platforms, self-service technologies, kiosks, or similar products and solutions. • Strong financial acumen, including budgeting, forecasting, and financial analysis.

🏖️ Avantages

• Competitive benefits and compensation package