Underwriting Support Specialist

🕒 il y a 15 jours

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LoanCare

Site WebLinkedInTous les Emplois

1001 - 5000 employés

💸 Finance

👥 B2C

🏠 Immobilier

Finance • B2C • Real Estate

LoanCare est une entreprise spécialisée dans la gestion des prêts hypothécaires. Elle propose une gamme de services liés à la gestion des paiements hypothécaires, au service client pour les détenteurs de prêts, et aux stratégies d'atténuation des pertes. LoanCare vise à aider les propriétaires à maintenir efficacement leurs comptes hypothécaires, en assurant des paiements ponctuels et en gérant les éventuels défis financiers.

Description

• Attend and participate in all team meetings • Perform Quality Control audits on each staff member monthly • Monitor the loss mitigation pipeline and identify any gaps in our review • Review foreclosure sale date report and ensure all files with FC sale dates are addressed • Ensure daily reports are pulled and available to management • Answer inbound phone calls, return voicemails, escalations, and all other requests within 24 hours from receipt • Handle all written and verbal correspondence professionally between the homeowners, client, investor, insurer, subordinate lien holders, real estate agents, consumer credit counseling services, and foreclosure attorneys • Assist with new hire training, including audit of all files during initial training period • Able to train and underwrite to all investor guidelines • Able to react to change productively and handle other essential tasks as assigned

🎯 Exigences

• High School Diploma or equivalent required. • 3 years Collections, Loss Mitigation, or other mortgage banking, mortgage servicing or real estate related experience • Proficient in all Loss Mitigation workout types and all agency (FHA, VA, FNMA, FHLMC) guidelines • Proficient in MS Office Windows, MS Word, MS Excel, MS Outlook • LPS/MSP experience • Ability to work independently in a fast-paced environment as well as part of a team and focus on results • Ability to multi-task • Ability to structure a workout that serves the best interests of the homeowner/investor/insurer/client

🏖️ Avantages

• Optional medical, dental, vision, life, and disability insurance • Paid holidays, vacation, and sick leave • Fidelity National Financial matching 401(k) and employee stock purchase plans • Access to mental health resources, including free Calm memberships • Discounts on gym memberships, pet insurance, and employee purchasing programs • Access to a tuition reimbursement program that supports continued education and professional growth